- Nov 16, 2011
- 19,791
- 11,285
Does BHW support does not reply on weekend ?
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Does BHW support does now reply on weekend ?
- Thread starter awesomewebsites
- Start date
- Status
- Mar 10, 2010
- 42,697
- 107,138
Support does respond on weekends.
They do not have a full crew, but if you link me to the ticket I can have a look for you.
They do not have a full crew, but if you link me to the ticket I can have a look for you.
- Oct 25, 2022
- 1,236
- 1,182
@awesomewebsites, we believe your queries have been resolved. 
When a user submits a ticket, a response is sent to acknowledge receipt of the request and advises that a personal response will be sent, usually within 24 hours. If that response is a little slower on weekends, then we thank you for your patience!
If our service level were to change, any update will be communicated here: https://www.blackhatworld.com/forums/blackhat-world-news-updates.311/
If you have further questions, please visit our newbie guide summary here https://www.blackhatworld.com/seo/s...ter-list-of-all-newbie-guide-threads.1389081/
If that doesn’t answer your question, please reach out to support.blackhatworld.com for further guidance (allowing a little grace on the weekends)
Answer supplied - thread closed.
When a user submits a ticket, a response is sent to acknowledge receipt of the request and advises that a personal response will be sent, usually within 24 hours. If that response is a little slower on weekends, then we thank you for your patience!
If our service level were to change, any update will be communicated here: https://www.blackhatworld.com/forums/blackhat-world-news-updates.311/
If you have further questions, please visit our newbie guide summary here https://www.blackhatworld.com/seo/s...ter-list-of-all-newbie-guide-threads.1389081/
If that doesn’t answer your question, please reach out to support.blackhatworld.com for further guidance (allowing a little grace on the weekends)
Answer supplied - thread closed.
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