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Does anyone know anything about change management (#random)?

Discussion in 'BlackHat Lounge' started by davids355, Dec 20, 2013.

  1. davids355

    davids355 Jr. VIP Jr. VIP Premium Member

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    Totally random and nothing to do with IM, but I know a lot of people here are interested in motivational speakers, ways of working and so on.
    I am trying to make some changes where I work, and my partner has been telling me about the term "change management" which is all about making changes and how difficult it can be getting the workforce to adopt/accept those changes.

    Just wondering if anyone has any experience of this, or knows any people that I should look up to find out more about it?
     
  2. Duffers5000

    Duffers5000 Elite Member

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    Yo Man it was one of the modules on my MBA. Let me dig up my reading resources and I'll send you a PM tomorrow sometime.

    Edit. Just at a quick glance

    The three books I used mostly for this subject were

    Managing Change in Organization. Colin Carnell. Pub: Prentice Hall

    Management Challenges for the 21st Century. Peter F Drucker (chapter 3...The Change Leader) Pub: Butterworth Heinemann

    In Search of European Excellence. Robert Heller. Pub: Harper Collins

    All three of those books can be bought on ebay for £2 each

    Heres a couple of tl/dr links

    http://themanager.org/strategy/change_agent.htm

    http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
     
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    Last edited: Dec 20, 2013
  3. kinlee

    kinlee Supreme Member

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    What you need is an office linebacker

     
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  4. zenlagor

    zenlagor Regular Member

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    The only Change Management I'm aware of is to do with ITIL and applying / managing changes for IT companies in a managed hosting environment. Basically having a process where you document what you are going to change, why you need to make the change, the risks and how to back the change out. Its so everything is documented and you have a paper trail incase anything goes wrong.
     
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  5. GoGame

    GoGame Junior Member

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    If you don't mind, please share to the community :D
     
  6. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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  7. davids355

    davids355 Jr. VIP Jr. VIP Premium Member

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    wow nice response. thanks guys, I'm going to look through all of that.
    Anyone know of any videos/speakers on the subject?
     
  8. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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  9. davids355

    davids355 Jr. VIP Jr. VIP Premium Member

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    ^^Thanks.
    Yea, I looked up a few videos on Youtube last night, but fell asleep watching them!
    Will watch the one you posted as well. And print out some of the articles - really have a problem reading from the computer screen:)
     
  10. tony_d

    tony_d Elite Member

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    What I know about change management is that a chap I know who consults in that field makes far too much money :)
     
  11. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Yeah I prefer reading from paper too. (I think it is old age, my eyes get blurry as f@ck reading from a screen.)

    My explanation of Change Management in a Nutshell:

    Define the change.
    Don't implement change just for the sake of it.
    Is it necessary?
    What are the end results you want to achieve?

    Engage Staff/Users.
    People don't like change. Engage with them prior to implementing any change and get their feedback and ideas.
    What barriers/obstacles are there to getting them on-board?
    How do you overcome their reluctance?
    What are the benefits to them?


    When I was employed by large companies and organisations it was important but depending on the size of your business and the number of staff, I wouldn't spend too much time on this, unless the changes are radical and involve major changes to your business practices or their employment contracts.

    You will always get somebody who will be negative to any change, if they aren't Union members just remind them that in the current climate there are many people looking for jobs. (This was a joke, don't threaten anybody with sack. Don't want you having to deal with an employment tribunal)
     
  12. davids355

    davids355 Jr. VIP Jr. VIP Premium Member

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    We are a very small company. But we are expanding quite rapidly. because we are small we have really bad habits and very little organization or structure.
    I think we need to get much more structured so that 1.we can grow even faster and 2.we don't implode as we grow due to bad habits.

    But most of the other people there don't like it, because it basically means more work for everyone.


     
  13. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Sometimes it is useful to bring in somebody new to the management team so they can take the heat and the hate whilst implementing the change.

    You will need to sell the staff the benefits of the improved business practices.
    Whilst it means more work in the short term, the process should lead to an easier system for them in the future.
    Explain why the change is necessary and that more business for you can mean better pay, job security and benefits for them when you grow.
     
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