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does anyone know a good online support ticket system?

Discussion in 'BlackHat Lounge' started by davids355, Aug 9, 2012.

  1. davids355

    davids355 Jr. VIP Jr. VIP Premium Member

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    I am looking for an online ticket system - for use in my company so we can track support calls. I want something that can log calls by priority, and also some sort of warning when they go overdue.
    Also webapp is important.

    Does anyone recommend any systems like this?
     
  2. Zapdos

    Zapdos Power Member

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    If you have someone that can customize php then I would go with OSTicket. Its free.
    If you want something much more powerful and should have all the features you will ever need, go with Kayako.
     
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