Dispute against "Seller / Developer" MARSGIBSON [ SCAMMED OF $850! ]

As a power member of this community over 10 years, The credibility of the situation is very heavy.
my very first dispute, i've purchased alot of services over here spent over $40k+ on some clients specificly ONLY from BHW.
I will NOT let this one pass!

I am filing a dispute against a seller who has not fulfilled their part of the agreement. Despite having proof in the form of a video recording of our conversations, we have been unable to resolve the issue over several months. I have been attempting to resolve the matter on a daily basis, but have reached the point of losing my temper due to the website's malfunction and having paid over $700. I am seeking a resolution that is fair and just.

Furthermore, I no longer wish to continue doing business with this seller, and strongly advise against others purchasing from them. The website is not functional, and I am willing to release the video to prove that I have not concealed anything.

I have fulfilled my end of the agreement by paying the full amount, but many parts of the work are unfinished, and the website's functionality has not even been tested. The seller has made me responsible for identifying issues with the site, which is frustrating considering the instructions were clear from the outset. I want to make this dispute public so that others are aware of who they are dealing with.

Observe, that I did actually pay another $150 for a project that was never delivered! He kept the money and everything is in the video that proof is all there I'm not hiding any conversations deleted anything it's all there white and black!

• Proof that the business transaction began on BHW. A link to the conversation or post will suffice.
  https://www.blackhatworld.com/conversations/re-previous-work-samples.22889966/#convMessage-26359020
• https://prnt.sc/1oU-IJ_4QluO
• Screenshot proof that you informed the other party of your intention to open a dispute against them 48 hours beforehand.
  
  
  
  

  Screenshot​

  Captured with Lightshot
  
  
  prnt.sc
  
  
• Screenshot proof that you tried every reasonable form of contact before opening a dispute thread.

https://prnt.sc/PxJaxlTHApJu & https://prnt.sc/qasQh1_LE_Gt

• A brief summary of your dispute with the accused (e.g., failure to deliver the product or service)
• The website is not even functional not as we agreed upon, I try to resolve this in a fashionably manner. The seller just postponed the project since last year.

• What you need from the accused to consider this resolved. Examples include a refund or a replacement.
• I would not like to do business with the person again, the website is not even functional so I would rather have a refund.

• Please provide as much supporting evidence as you can (e.g., proof that the product or service wasn't delivered, proof that it wasn't delivered as advertised, etc).
  Smm api, and order system is not functional, payment system not working.
  The website is useless because there is no processing in orders or anything nothing is connected I try to solve this many times you can see the conversation that I have linked before the video. It's ongoing video for at least 10 minutes straight you can see how many attempts I have done to having this resolved in a fashion manner.
• PROOF: https://mega.nz/file/EVVgxR4R#Bc4npqYumpkAnu2MA0nWcHynyC8oYV5CG_YSWa5Uhdo

Information For The Accused
@marsgibson, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resoltion section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

Hello @BassTrackerBoats and Mr.Intofantasy

I will try my best to properly answer all the points

As a power member of this community over 10 years, The credibility of the situation is very heavy.
my very first dispute, i've purchased alot of services over here spent over $40k+ on some clients specificly ONLY from BHW.
I will NOT let this one pass!

Click to expand...

Firstly, I am much older member than you (I have been here since 2011). And I have the status of JR.VIP (but still I have to be accountable for all my behavior and wrong actions) if there is any.


The WP SMM Panel Package (Intofantasy) bought cost $750 but we agreed on $700
But this package includes 5 pages (i mentioned in designing & development sections)



(Intofantacy took 45 pages) with no additional payment !!
Links are in txt file (attached)

Website is fully functioning (https://boostkungen.se/)
Here is the video Proof:- (all pages are working & checkout is processing)
https://www.loom.com/share/3c6fa006ded14d149e1394fca4704d73
All pages, checkout, translation api integration, smm panel api integration & everything is working

After finalizing all the pages
* (On April 3) He asked me to complete the API and Translator integration.
In the following screenshot, I explained to him how the translator would work


* (On April 4) He confirmed the remaining points on the site


Here is the API integration link, later he shared Perfect Details and then I confirmed the integration.


* (On May 1st) He shared few more points

Here are my answers:-



I told him that if (viva wallet) is not working but rest of the payment systems are working so you must have to contact with (viva wallet) support
but instead of that he only pressurized me

So i get into this and asked him to add the funds so i can test it


I never refused to work on any issue but (Intofantasy) always try to threaten me and pressurize me without understanding the technicalities

I told him to read my messages and do his own research to verify what I'm saying, but he threatens and abuse me again.
He later changed the credentials (so I can't make any changes)

What I think (Intofantesy) can only blame me if I refuse to work on any issue, but I'm always ready to give him the support (even after transferring the entire site)


=========================

* Still i don't know the status of 40 additional pages that (Intofantasy) asked me to built (i mean my additional time and efforts for this)

- (From my side) i already tested the checkout, translator, payment & smm panel api integration (because these are the functional part)
* If (Intofantasy) comes to me after 1 month and he has few issues that he does not want to share with me and he still hasn't tested the website (so I don't know what is my fault here)

FIRSTLY, This is NOT an competition of who has been an member here the longest, and having status won't give you any special treatments.

I am just stating as AN buyer of this community over 10 YEARS:
My very first dispute, i've purchased alot of services over here spent over $40k+ on some clients specificly ONLY from BHW.

Will be uploading my evidence response to this, shortly.
As it is my 30th birthday today, we'll have the dispute updated before 31th May.

A response will be given which counters each point being shown above.
Just a brief RESPONSE to the credentials being changed:
This was made whenever I notified the "seller" which i will be opening an dispute as we are NOT coming to terms.
Which is fully understandable.

I'm not denying that you did the design work, that is out of the question.
I'm talking about the website it's not functional I'm going to upload the counter evidence which shows otherwise.
The video which I have uploaded says something else! You're just showcasing the part where the situation benefits you.

But don't worry I will just show a counter evidence to your response.
Will have the Forum / dispute updated shortly as mentioned above.

This is NOT an competition of who has been an member here the longes
i've purchased alot of services over here spent over $40k+ on some clients specificly ONLY from BHW

Click to expand...

I agreed that seniority or spending can't buy special treatment
And trust me, I respect all my clients, either they are new or even spend ($40)


==========================
(On April 6) [Intofantasy] assigned another task of Perfect Panel Fixes
Website: https://thetopfame.com/
Agreed Price $150

I reviewed the file and gave him my queries and answers (in the same doc file)

I foresaw his mood, so I shared everything in a personal message so that he could not deny it


Although the status of all points is already indicated in the screenshots, I will share them here as well.

==========================
There were 8 points:-

Points (1, 3, 7, 8 was done)
Point (5 was done) but later he asked me to undo it
Point (6 was not done) in the perfect panel there was not possibility
Points (2, 4 was done) he was not satisfied from the result

==========================
Explaining Point 6:-
I told him that Perfect Panel does not allow this change, I also tested it in the default theme and told him that if he does not agree, I can enable the default theme again so that he can test it himself, but he stopped me


==========================
Explaining Point 4:-
I integrated a translator in his website (but he didn't like that)
He asked me to integrated a translator like top4smm
He offered me $50 tip, but i told him that it's a custom site and perfect panel is now allowing it

I suggested 2 options (Perfect Panel Translator and Google Translator) and then integrated Perfect Panel Translator.
But later he removed that as well

==========================
Explaining Point 2:-
I created the Entire Package Page
He shared this as reference: https://www.mixx.com/buy-instagram-packages
He didn't like the design so i created more options and shared with him (but he didn't like them as well)


(On 14th April) he shared another reference: https://buzzoid.com/automatic-instagram-likes/
I told him that this is a custom site and such packages are not possible in an perfect panel (but he did not accept this)


==========================

(On April 15) he asked $75 refund but i refused to returned him
He threaten me for a negative review so i offered him $50 refund but he refused and abuse me
He told me he would post a negative review in my thread.

(On April 18) he came back to me and told me that he is not going to post any negative review
But I offered him my service (if he has any perfect panel fixes), so I will do it at no extra charge (but he said that he don't need it)

(On April 23) he shared 2 points but i couldn't try them in time (because of the weekend) so he solved them (don't know how)

==========================
==========================

(Intofantasy) keeps changing his statements

I don't understand, (Intofantasy) has already told me that he doesn't need a refund of ($50) nor he will share a negative review on my thread
But later he shared a negative review on my thread and stated that i scammed $850 (which clearly belongs to 2 projects)

As I mentioned above I will have the dispute / Forum updated tomorrow. With all the counter evidence necessary needed. Which says otherwise. So happy that I can share this with the Forum, so they can see who they're dealing with. Taking credit for other people's work I have all the evidence necessary. Thank you for showcasing everything from your part!

+FIRST Payment was confirmed 2023-01-30 January.
+SECOND Payment was confirmed 2023-03-17 March.



+RESPONSE TO Language Functionality
Here can you see proof of my original requirement regarding the languge functionallity
Response to language functionality:
MUST BE IN SWEDISH, which is NOT! ("Seller") asked me to make the translation myself.




Whats exacly included in our agreement of $700 ( www.boostkungen.se )


$200 is for the Design of your WooCommerce site.
am not going to argure regarding the website design, its done as requested!
+IM approving this part.

$250 is for the Development of your WooCommerce site
am not going to argure regarding the website design, its done as requested!
+IM approving this part.
$300 is for the API integration (so you site can connect with SMM Panel

Did i get any of these points, NO!​

What exacly is included in the [SMM PANEL API INTEGRATION]?​

1. Receiving orders
2. Sending orders
3. Integration in WP website


Credentials were changed as an dispute was being made, as me and the ("Seller") did not come to terms after many attempts.

When it comes down to the functionality of the website the payment method the SMM API integration, I mean it's not working. The development part is amazing I'm not arguing against that. But the work is partially done!
I'm asking for a refund for a total amount of $300 + $150 total amount of my other website which was never developed by this ("Seller")

My last attempt, to make you FINAL run after many attempts giving the ("Seller") a last chance to do his rights.
Before considering opening a dispute, there was no success and only failure which led me to opening a dispute as the requirements were not fulfilled as told in the ad.




Response to marsgibson:
(Intofantacy took 45 pages) with no additional payment !!
Links are in txt file (attached)

+ At no point did you request any additional payments, see videos which are added into this dispute.
This is not an eligble case, as you as an "seller" did not make any demands on any further pages.









+ I asked the ("Seller") to make the necessary changes many times SPECIFICLY regarding the SMM API, on different occasions. With no results whatsoever!






Im ordering an specific service which cannot be done, an refund must be done!

Total of $300 + $150 (thetopfame.com)


The development part of my requirements were never met regarding $150.
(thetopfame.com) He is taking credit for this job being done, DONE by someone from fiverr.
If admin requests proof of this i'll showcase it immediately.

+RESPONSE TO Language Functionality
Here can you see proof of my original requirement regarding the languge functionallity
Response to language functionality:
MUST BE IN SWEDISH, which is NOT! ("Seller") asked me to make the translation myself.

Click to expand...

(Intofantasy) I integrated the translation plugin and made the default "Swedish translation" and that's what you wanted me to do
I also informed you that you will have to place the Swedish Content there
(In your objection, are you asking me to Write the Swedish Translation / Content as well ???)


=====================

$300 is for the API integration (so you site can connect with SMM Panel

Did i get any of these points, NO!​

What exacly is included in the [SMM PANEL API INTEGRATION]?​

1. Receiving orders
2. Sending orders
3. Integration in WP website

Click to expand...

(On April 2) For API i shared the Link from your own website [hosted in your own server] (so you can also check it)
After that you shared the Perfect Panel details and i integrated it (Below is the screenshot)



In the opening message of this Dispute (10 - 11 lines) you shared (the functionality was not tested)

the website's functionality has not even been tested.

Click to expand...

Without testing it, how can you say that receiving & sending orders is not working ???


=====================

Credentials were changed as an dispute was being made, as me and the ("Seller") did not come to terms after many attempts.

Click to expand...

While I was checking out an issue (that he mentioned) that was not part of the development of the site, but I was working on it to give him proper support (a few hours later he told me he was going to raise a dispute)
check these 3 screenshots



Even after that, I did not refuse to work on any thing and tried to acquaint him with the technical aspects. I also told him that you need to investigate the issue and contact Vivawallet support.
But he had already made up his mind, and the credentials had already changed


=====================

(Intofantacy took 45 pages) with no additional payment !!
Links are in txt file (attached)

+ At no point did you request any additional payments, see videos which are added into this dispute.
This is not an eligble case, as you as an "seller" did not make any demands on any further pages.

Click to expand...

If i engaged in your website (design / development) and you assigned another project before it was completed And during this period, if I could not request an additional amount in time (does this mean that 40 additional pages were free????)
In my package I clearly mentioned (Design/Development of 5 pages)




=====================
Regarding the $150 Perfect Panel Fixes project
I shared all the screenshots

• Tuesday at 6:11 PM

(including those from our PM) and mentioned each of the point and their statuses.
I also mentioned that 1 point was not possible in perfect panel but i tried to fix it
And in the end, I also offered you a $50 refund, which you later refused


=====================
=====================


1) I need to know why do you need the whole $150 if only 1 point has not been made (when the project includes 8 points) ???


2) And how can you claim a $300 refund from the WP SMM Panel project (by just saying the API is not Integrated) ???
- Because you haven't tested it & I shared a screenshot of our conversation (during API integration)


3) What about the 40 additional pages ??
Because anything that wasn't included in the scope of work (nor mentioned in the details of my package) can not be assumed (free of cost)

@BassTrackerBoats The evidence has been uploaded, but this individual is refusing to acknowledge the mistakes that have been made. The facts are clearly presented, and "Seller" and I are unable to reach an agreement.

I kindly request you to escalate this issue. If the administrator requires any additional evidence, I am willing to provide it.

@BassTrackerBoats Sir,


As you can see, i submitted comprehensive answers with evidences for both projects


1) WP SMM Panel Site

• Tuesday at 12:58 PM
• Tuesday at 1:42 PM

2) Perfect Panel Fixes

• Tuesday at 6:11 PM

And later I also responded to every issue raised by (intofantasy)

• Yesterday at 10:31 PM

============================
============================

But (intofantasy) completely ignoring these 3 questions:-

1) I need to know why do you need the whole $150 if only 1 point has not been made (when the project includes 8 points) ???

2) And how can you claim a $300 refund from the WP SMM Panel project (by just saying the API is not Integrated) ???
- Because you haven't tested it & I shared a screenshot of our conversation (during API integration)

3) What about the 40 additional pages ??
Because anything that wasn't included in the scope of work (nor mentioned in the details of my package) can not be assumed (free of cost)

Click to expand...

============================

(Intofantasy) can't share a screenshot of a chat where I refused to work on any issue / fixes
But from the beginning (Intofantasy) keep saying that he has more evidence and he will share it.


But (what i think) he is unable to share relevant evidences to confirm:-
1) SMM Panel API is not integrated in (WP Site)
2) Perfect Panel Fixes are not done

And, surprisingly, he does not want to justify himself by taking an extra 40 pages and not paying anything for them.

No need to tag me, Folks, I get automated tags from Xenforo.

marsgibson said:

@BassTrackerBoats Sir,


As you can see, i submitted comprehensive answers with evidences for both projects


1) WP SMM Panel Site

• Tuesday at 12:58 PM
• Tuesday at 1:42 PM

2) Perfect Panel Fixes

• Tuesday at 6:11 PM

And later I also responded to every issue raised by (intofantasy)

• Yesterday at 10:31 PM

============================
============================

But (intofantasy) completely ignoring these 3 questions:-



============================

(Intofantasy) can't share a screenshot of a chat where I refused to work on any issue / fixes
But from the beginning (Intofantasy) keep saying that he has more evidence and he will share it.


But (what i think) he is unable to share relevant evidences to confirm:-
1) SMM Panel API is not integrated in (WP Site)
2) Perfect Panel Fixes are not done

And, surprisingly, he does not want to justify himself by taking an extra 40 pages and not paying anything for them.

Click to expand...

Already showcased the video, which shows all the open conversation we had, and the specific parts which you brought foward.
As they are responded to, if you take your time and review it.
Its crystal clear, you are just not taking effort doing it same as the both projects you worked on otherwise we would not be having this dispute now, would we.

Here is the response to your ridiculous question which i did respond to above.
"And, surprisingly, he does not want to justify himself by taking an extra 40 pages and not paying anything for them."


Response to marsgibson:
(Intofantacy took 45 pages) with no additional payment !!
Links are in txt file (attached)

+ At no point did you request any additional payments, see videos which are added into this dispute.
This is not an eligble case, as you as an "seller" did not make any demands on any further pages.




HERE IS THE VIDEO FOLKS! REVIEW IT

• PROOF: https://mega.nz/file/EVVgxR4R#Bc4npqYumpkAnu2MA0nWcHynyC8oYV5CG_YSWa5Uhdo

The way you share the whole chat will definitely save you time, but I think it's hard to find concrete evidence (because this chat is 3 months long)

• PROOF: https://mega.nz/file/EVVgxR4R#Bc4npqYumpkAnu2MA0nWcHynyC8oYV5CG_YSWa5Uhdo

Click to expand...

And you came to me via BHW & with the reference of my WP site package (where page count mentioned)

+ At no point did you request any additional payments, see videos which are added into this dispute.
This is not an eligble case, as you as an "seller" did not make any demands on any further pages.

Click to expand...

And you still haven't explained why I gave you an extra 40 pages????

RESPONSE for the THIRD time!


There was NOT agreement on additional pages or ANY further payments discussed, YOU are going OFF topic.
There is a video, and if you do have PROOF kindly share THEM!
As you have NONE! all the proof is here, we never did any agreements on additonal pages.
I am done discussing with you, i will await, @BassTrackerBoats @xenforo

Intofantasy said:

View attachment 260489
RESPONSE for the THIRD time!
View attachment 260490

There was NOT agreement on additional pages or ANY further payments discussed, YOU are going OFF topic.
There is a video, and if you do have PROOF kindly share THEM!
As you have NONE! all the proof is here, we never did any agreements on additonal pages.
I am done discussing with you, i will await, @BassTrackerBoats @xenforo

Click to expand...

I've already posted above to not tag me in this thread as I get notified.

There was NOT agreement on additional pages or ANY further payments discussed, YOU are going OFF topic.
There is a video, and if you do have PROOF kindly share THEM!
As you have NONE! all the proof is here, we never did any agreements on additonal pages.

Click to expand...

Please share here any screenshot of our CHAT where I told you that I would not charge for these pages (or any screenshot where you asked me to make these pages (within the same price) ??

Or at least share the purpose of why I created these 40 pages for you at no extra cost (pages that wasn't included in my package) ???


And please clarify these 2 questions as well:-

1) I need to know why do you need the whole $150 if only 1 point has not been made (when the project includes 8 points) ???


2) And how can you claim a $300 refund from the WP SMM Panel project (by just saying the API is not Integrated) ???
- Because you haven't tested it & I shared a screenshot of our conversation (during API integration)

Click to expand...

marsgibson said:

Please share here any screenshot of our CHAT where I told you that I would not charge for these pages (or any screenshot where you asked me to make these pages (within the same price) ??

Or at least share the purpose of why I created these 40 pages for you at no extra cost (pages that wasn't included in my package) ???


And please clarify these 2 questions as well:-

Click to expand...

See, you're actually unable literally to respond to my question! Because you don't have any proof actually. Otherwise you would share it, as simple as that!
@marsgibson Me and you are not coming to terms as I told you, at least 10 times now and even before.

I have shared my end of the evidence, upon requested by admins I will share further if needed.

Intofantasy said:

See, you're actually unable literally to respond to my question! Because you don't have any proof actually. Otherwise you would share it, as simple as that!
@marsgibson Me and you are not coming to terms as I told you, at least 10 times now and even before.

I have shared my end of the evidence, upon requested by admins I will share further if needed.

Click to expand...

It's up to you to decide if you need a solution or not, because you haven't provided any evidence that (at any time) I refused to work on any of your issues/fixes. You suddenly changed your credentials and decided to raise a dispute


And from the very beginning you don't explain these 3 (CORE) points:-

1) Why do you need the whole $150 if only 1 point has not been made (when the project includes 8 points) ???

2) How can you claim a $300 refund from the WP SMM Panel project (by just saying the API is not Integrated) ???
- Because you haven't tested it & I shared a screenshot of our conversation (during API integration)

3) Why I created these 40 pages for you at no extra cost (pages that wasn't included in my package) ???

Click to expand...