*** I need advice***
Okay, So here's how it goes,
I'm selling an e book and have pay pal and e junkie connected.
So once they click the pay button and pay the amount they get transferd to e junkie for the download of the e book. right?
So someone brought the product and received download, and their bank sent the money to pay pal and pay pal sent the money to me.
So i sent the money to my bank account and paid off a loan.
3 days later i see that my paypal account is -264.56 (something like that)
I emailed paypal numerous of times and wasn't getting anywhere so i called up today and this is what happened
I explained the whole story.
and they said, the buyer did not buy the product, so the buyer went to the bank and told their bank that he/she did not buy my e book so the bank or paypal reversed the transaction and took the money back for me and put me in the negitives...
so now, how the fuck was i suppose to know this was going to happen?
Supposely, someone was using someone Else's account
(So maybe it was hacked)
And paypal told me the account was on a different I.P address then it normally is.
and i brought up the fact that, they could of been at their mom's house instead of their dads house, or they could of been at college (these were examples i used)
And the lady didn't say anything so i was like do you understand where im coming from.
So now, i cant do much, i have tried emailing the buyers email account and i cant get in touch with the buyers bank because i dont have any information on it.
I then asked, what would happen if i dont owe you guys (paypal) the negative balance, they said to me they will put my account in collection and attempt to sue me...
But don't you guys think i have a good case on my side? like a complete legit innocent thing. i have proof of everything. like pictures and shit.
Any help would be soooo much appreciated.
Thank You
Okay, So here's how it goes,
I'm selling an e book and have pay pal and e junkie connected.
So once they click the pay button and pay the amount they get transferd to e junkie for the download of the e book. right?
So someone brought the product and received download, and their bank sent the money to pay pal and pay pal sent the money to me.
So i sent the money to my bank account and paid off a loan.
3 days later i see that my paypal account is -264.56 (something like that)
I emailed paypal numerous of times and wasn't getting anywhere so i called up today and this is what happened
I explained the whole story.
and they said, the buyer did not buy the product, so the buyer went to the bank and told their bank that he/she did not buy my e book so the bank or paypal reversed the transaction and took the money back for me and put me in the negitives...
so now, how the fuck was i suppose to know this was going to happen?
Supposely, someone was using someone Else's account
(So maybe it was hacked)
And paypal told me the account was on a different I.P address then it normally is.
and i brought up the fact that, they could of been at their mom's house instead of their dads house, or they could of been at college (these were examples i used)
And the lady didn't say anything so i was like do you understand where im coming from.
So now, i cant do much, i have tried emailing the buyers email account and i cant get in touch with the buyers bank because i dont have any information on it.
I then asked, what would happen if i dont owe you guys (paypal) the negative balance, they said to me they will put my account in collection and attempt to sue me...
But don't you guys think i have a good case on my side? like a complete legit innocent thing. i have proof of everything. like pictures and shit.
Any help would be soooo much appreciated.
Thank You
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