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Defending against online slander regarding flats that you let

Discussion in 'Online Reputation Management (ORM)' started by Max Kirschner, Jan 18, 2020.

  1. Max Kirschner

    Max Kirschner Newbie

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    I am letting flats.
    In the past, there were always enough prospects and therefore tenants.
    But for about 6 months a decrease of at least 80% of prospects has happened.

    Having optimized the online adverts, I thought about online slander by prospects I refused a stay due to unsufficient funds who want to take revenge.

    How could I find those slander online posts if there are any?
     
  2. SunnyLeon

    SunnyLeon Senior Member

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    Well if you can't find them, then why would other people? And when you do find them, you can always hire someone to do reputation management for you.. keep an eye on google searches for your business name. You'll know when there is slander
     
  3. Max Kirschner

    Max Kirschner Newbie

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    Google Alerts! That's a great idea, Sunny.
     
  4. Dresden

    Dresden Elite Member

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    Search Google for any key information you are writing in your ads/sending to your prospects and use quotation marks. For example, you could search for "your flats address" in google and see what comes up.
    You can do the same with your phone number, email address, business name, or any other piece of information linked to your business. Reverse search your images to see if that brings anything up.
     
  5. Max Kirschner

    Max Kirschner Newbie

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    Great ideas. So far, nothing bad was returned.

    If not slander, which other factors could I look into?
     
  6. Dresden

    Dresden Elite Member

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    It could be a number of things. Where are you posting the adverts?
     
  7. Max Kirschner

    Max Kirschner Newbie

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    On an online platform that I don't want to disclose. Why do you ask?
     
  8. Dresden

    Dresden Elite Member

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    The only information you provided was an 80% decrease in prospects over the past 6 months.

    Do you really expect someone to give advice based on that information?
     
  9. Max Kirschner

    Max Kirschner Newbie

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    Yes. Because if that number tells you something, you have already dealt with the likely cause.