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Default sighh... another dilemma with gd old paypal -£400

Discussion in 'Black Hat SEO' started by timbuck2, Aug 3, 2009.

  1. timbuck2

    timbuck2 Newbie

    Sep 15, 2008
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    hi guys,

    on 25th jun 2009, i sold an item to someone for £400. they payed by paypal, and are verified. and i sent the item.

    well it was dropshipped.

    anyways i woke up to an email saying.

    We were recently notified that one of your buyers filed a chargeback. This
    simply means they asked their credit card issuer to reverse a payment made
    to you purchased on 25 Jun 2009.

    The buyer claims that this purchase was made without their authorisation to
    use the credit card. Their credit card issuer needs additional information
    from you about this transaction to help resolve this.


    The ******* have tried saying it was an unauthoroised transaction.

    What is the best way to deal with this

    I have dealt with that customer in the past with no problems...

    i was thinking on monday to post a letter Special delivery (delivery with tracking) to there address,

    and wait a few days til its tracked/signed for...
    then go into paypal resolutions and submit tracking number???

    the item wasnt through ebay

    will i win the case??

    any advice??

    thanks so much
  2. creztor

    creztor Power Member

    Jan 20, 2007
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    Home Page:
    The problem is, even if you do ship them an envelope just to prove something was delivered, I think you'll find their CC company may just tell them to return the envelope and they'll refund the money. If you really want to try it, ignore the message from paypal, send them something ASAP that can be tracked online and see how it goes. Even if you do lose you'll know in future if you can win because you learned the hard way.