Right now I'm doing some product testing on ebay, for an info product I expect to launch in the fall. I'm selling the product through several different accounts on ebay, each one with slightly different text, covers, etc. Because the product is similar to some other peoples products that are what I would call scammy, I've been very careful to clearly state what the listing is for, including posting pictures of the CDs. A guy bid on one of my listings last week, and he won. The problem is, he didn't read a single word of the listing... not even the title... now he's complaining that I misled him, and has sent several emails requesting that I cancel his bid... 3 days after the auction ended. (I'll give an example here because I don't want to completely give away my business....) imagine an auction for a CD training course on how to set up a website, and the image was of a person looking at/using a computer. This genius bids, without reading a single word on the page, assuming the listing is for that computer... even though the listing very clearly states several times that the auction is for a CD, and not the computer in the picture. (because there have been others before him that made the same mistake) I know it's not worth losing my 100% feedback score for a $20 item, but I'm just really tired of idiots bidding without even looking at the auction listing, and then complaining about it.. How do you guys deal with this stuff?