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Customer Freaking Out

Discussion in 'Black Hat SEO' started by InsanelySane, Apr 13, 2014.

  1. InsanelySane

    InsanelySane Power Member

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    One of my affiliate sites that is designed solely to sell a product has a comment from a user saying: "i bought your product a few days ago and didn't recieve, yet I have been charged. If you dont contact me ASAP I will contact the media and file a dispute ASAP".

    Just wondering if I should be a nice guy and refer her to the vendor and risk rage return rates or if this is some kind of tactic to just fuck with affiliates? I dont see how she didn't get an email or product as it was through clickbank. I also lol'd at media threat.

    Product was through clickbank
     
    Last edited: Apr 13, 2014
  2. 1337python

    1337python Regular Member

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    If it was trough Clickbank, don't worry.
     
  3. onlineventures

    onlineventures Junior Member

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    I won't worry about that. You can also ask him to contact clickback with his payment and I am sure he will get get a reply fast.
     
  4. ArtVandelay

    ArtVandelay Power Member

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    If you're running a reputable business or want to do a good deed, see to it that the issue is solved.
    Worst case scenario you get 1 return.
     
  5. tony_d

    tony_d Elite Member

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    Ignore, delete, and move on...
     
  6. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Probably another affiliate trying to screw with you.
     
  7. Kaistar

    Kaistar Power Member

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    Find the right email address for them to contact and politely guide them to it.

    "Hi there, sorry you are having trouble with this product. Could you please email ***@*** to resolve this matter" etc etc