- Feb 25, 2018
- 1,972
- 1,589
I used the Cryptomus crypto payment gateway via their official Shopify addon, and now I have already lost more than $300 due to their system being hacked and abused. Users are placing orders worth hundreds of dollars, yet somehow, after paying only a fraction of that amount, Cryptomus is still approving their orders.
Cryptomus’ support performance is among the worst I have ever experienced. After reporting to them that their system is compromised, they are asking me to send them data that they never shared with me in the first place. Their Shopify plugin does not show me the transaction IDs linked to the orders, yet they keep requesting more and more screenshots, expecting me to explain exactly how hackers are exploiting their system. They even asked me to track bugs in the developer console panel, as if I am their developer and should spend my own time debugging their system.
The Cryptomus manager who originally convinced me to join their platform is now simply ignoring me.
Today I want to share with you my experience with cryptomus crypto payment gateway.
Approximately a year ago "Arturas Norkus" (Telegram name) contacted me and convinced me to change from payid19 to cryptomus payment gateway.
Since joining I have processed close to six figures through cryptomus. It was good for a while but recently it got compromised and it turned into a nightmare.
Here is the most recent example of what is going on. This 40$ order was approved after 14$ was paid.
Earlier I have a 500$ order being approved after 5$ was paid.
Earlier I had 300$ order being approved by cryptomus after 5$ only was paid.
Cryptomus support was slow, completely useless and flooding me with ridiculous requests such as providing them data that they never share on their shopify addon and such as asking the hacker to explain them how exactly the exploit works.
I referred approx 30-40 users to cryptomus and yet I am experiencing such a disrespectful treatment from them.
Here, this will make you laugh. Here my personal cryptomus manager is asking me to explain them practically how exactly the hackers exploit their system
I could have provided much more information here. But I have already spent 20 minutes of my time compiling this post. My goal here is to let everyone know how cryptomus treat their long term active users. Now its up to you to decide whether this type of service suits your needs.
Cryptomus’ support performance is among the worst I have ever experienced. After reporting to them that their system is compromised, they are asking me to send them data that they never shared with me in the first place. Their Shopify plugin does not show me the transaction IDs linked to the orders, yet they keep requesting more and more screenshots, expecting me to explain exactly how hackers are exploiting their system. They even asked me to track bugs in the developer console panel, as if I am their developer and should spend my own time debugging their system.
The Cryptomus manager who originally convinced me to join their platform is now simply ignoring me.
Today I want to share with you my experience with cryptomus crypto payment gateway.
Approximately a year ago "Arturas Norkus" (Telegram name) contacted me and convinced me to change from payid19 to cryptomus payment gateway.
Since joining I have processed close to six figures through cryptomus. It was good for a while but recently it got compromised and it turned into a nightmare.
Here is the most recent example of what is going on. This 40$ order was approved after 14$ was paid.
Earlier I have a 500$ order being approved after 5$ was paid.
Earlier I had 300$ order being approved by cryptomus after 5$ only was paid.
Cryptomus support was slow, completely useless and flooding me with ridiculous requests such as providing them data that they never share on their shopify addon and such as asking the hacker to explain them how exactly the exploit works.
I referred approx 30-40 users to cryptomus and yet I am experiencing such a disrespectful treatment from them.
Here, this will make you laugh. Here my personal cryptomus manager is asking me to explain them practically how exactly the hackers exploit their system
I could have provided much more information here. But I have already spent 20 minutes of my time compiling this post. My goal here is to let everyone know how cryptomus treat their long term active users. Now its up to you to decide whether this type of service suits your needs.
