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Credit card claim

Discussion in 'Business & Tax Advice' started by TheVigilante, May 19, 2020.

  1. TheVigilante

    TheVigilante Jr. VIP Jr. VIP

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    So purchased a course on Sunday last week and found out the course to be crap I was hesitant to purchase it anyways but this sick mind made me purchase and here I am complaining. I got it via Paypal but paid via my cc and the course guy is not willing to refund.

    I have filed a chargeback claim via my CC company yesterday and this is their response:

    Dear SBI Cardholder,

    Transaction Details: We would like to inform you that as per our records, the transaction has not yet been confirmed by the concerned merchant.

    Furthermore, we hereby inform you that the transactions get cancelled automatically, in case the same is not confirmed within 5 days from the date of debit.

    We would also like to request you that in case the above mention transaction get confirmed. You may raise the dispute for same.

    Let me know! @NirvanaWolf @HoNeYBiRD @Gogol need your help guys!
     
  2. ICUdoLob

    ICUdoLob BANNED BANNED

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    You would have first filed a paypal dispute, escalate and if paypal decided on the seller's side, you could still call your bank.

    2 Chances for chargebacks.
     
  3. thizzladen

    thizzladen Power Member

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    Call your bank. Even with the hassle of changing your card number, just tell them it wasn't you .
     
  4. TheVigilante

    TheVigilante Jr. VIP Jr. VIP

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    Wont go the Paypal route as there is no refund the reason by I went the CC route and no I cannot tell them I did it as that would mean my card would get blocked and I have already filed a cc claim so just want to know what that means
     
  5. c4labs

    c4labs Jr. VIP Jr. VIP

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    Your card company/bank told you that the payment is not visible for them yet. They cannot dispute a payment that does not exist for them.
    You bought on Sunday, it is only Tuesday. It can take up to 48hrs in some cases to capture a payment (if the merchant authorised and captured the payment right after your order).

    Wait some days and try again
     
  6. John4life2017

    John4life2017 Elite Member

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    Exactly! Wait a few more days.