Yes... its true ! i have been totally ignored and treated like a disease by cpabeyond. I am not saying cpabeyond is a bad company - search the forum and you'll find gigabytes of positive information. But, i guess its a little different for me. Please, if anyone knows how to contact johnnyrabbit or someone that works @ cpabeyond , could you please let them know that i have tried everything possible to reach them. Below is a list of attempts i have made : Skype AIM Facebook Email DM on BHW. I am not having a nervous breakdown, i am "determined" to get in touch with em.