Closure of my Stripe account

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Boooverhere

Junior Member
Joined
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Guys, i just received and email earlier saying that my stripe account was closed claiming that It is in violation of the Stripe Services Agreement and in my stripe dashboard they're mentioning Due to the violation of the Stripe Services Agreement, your Stripe account has been closed. If you believe this is an error, we need to collect some additional details about your business.

i have no idea how to appeal to that, or if it's still possible for me to recover my account, any suggestion or help will be highly appreciated.

thanks
 
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Same thing happened with me
They are even blocking funds and holding on to it. Not releasing, not refunding.
is there any Stripe representative on this forum?
 
Are you able to check what additional details you need to provide?
 
jonathan101 said:
Are you able to check what additional details you need to provide?
Click to expand...

Provided all government issued documentations, verification, selfies, selfies with ID cards and what not. I have zero dispute activity and zero disputes on my account since the time I have started using it. Not a single client issue. But stripe thinks that my account is high risk and at the same time it won't refund to the client as well.
 
BradyX said:
Provided all government issued documentations, verification, selfies, selfies with ID cards and what not. I have zero dispute activity and zero disputes on my account since the time I have started using it. Not a single client issue. But stripe thinks that my account is high risk and at the same time it won't refund to the client as well.
Click to expand...
i understand , payment processors like paypal , stripe are weird sometimes.
 
It happens very quickly. If there is the slightest sign of undesirable transactions, your account will be closed forever.
 
RealLikes24 said:
It happens very quickly. If there is the slightest sign of undesirable transactions, your account will be closed forever.
Click to expand...
The same client has paid from the same credit card before without any issue and suddenly for the latest payment Stripe thinks that it's a Red flag

Elusive Proxy said:
This is terrifying.
Click to expand...

Exactly.
The irony is they are the ones who are stealing the money. At least they can refund the client, but they wont
 
BradyX said:
The same client has paid from the same credit card before without any issue and suddenly for the latest payment Stripe thinks that it's a Red flag



Exactly.
The irony is they are the ones who are stealing the money. At least they can refund the client, but they wont
Click to expand...

Lol so true.

I will be looking into backup payment gateways I think. I don't want to be surprised.
 
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