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Clickbank Refunds - What can you do as an affiliate to reduce refunds?

Discussion in 'Clickbank' started by barbara83, May 20, 2015.

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  1. barbara83

    barbara83 Jr. VIP Jr. VIP

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    Hey everyone!

    I'm Barbara and I'm on my 3rd month as a Clickbank affiliate. I've started to pick up sales and have been doing well for the past 1 month.

    However, I've noticed that with more sales, I am getting quite a few refunds and am feeling quite demotivated about it.

    Firstly, may I know what's an acceptable refund rate?

    Secondly, what can we as affiliates do to help reduce refund rates?

    Thanks before!
     
  2. mazak85

    mazak85 Regular Member

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    It all depends on what you promote and how you promote it.

    All products related to trading (Forex, binary options, penny stocks etc.) and gambling have a high refund rate. Make money online/paid surveys/work from home can also have a high refund rate. Some offers in the dating/get your ex back niche have a medium to high refund rate. Everything that has absurd claims on the sales page or doesn't match the description has a high refund rate. Product that don't match the description from your promotional materials will also have a high refund rate.

    Products with the lowest refund rates include recipes, learning some skills (playing a guitar, piano, woodworking etc.), some products from the self-help/self-improvement niche and everything that is useful for the targeted audience and has high quality.

    I would say that the average refund rate is between 5% and 10%.
     
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  3. barbara83

    barbara83 Jr. VIP Jr. VIP

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    Thanks for that. So far the product have about 6% refund rate. So I guess it's acceptable then :)

    I think I'll wait for another week to evaluate and see what I can do to reduce the refund rates..
     
  4. Freddyjames

    Freddyjames Senior Member

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    As mazak mentioned, anything under a 10% refund rate is good for clickbank.
     
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  5. barbara83

    barbara83 Jr. VIP Jr. VIP

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    Thanks Freddy!

    Just got abit demotivated when i saw refunds of almost $200 from my last week commision of 1k..
     
  6. sikandar

    sikandar Senior Member

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    The only thing you can do is to select products with low return rate for promoting. You can find that out from clickbank analytics
     
  7. neolight

    neolight Newbie

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    I sold two Forex products and I had 2 refunds.
     
  8. Abcxyz77

    Abcxyz77 Regular Member

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    What a horrible product, i better stay away from these stuff
     
  9. Zwielicht

    Zwielicht Moderator Staff Member Moderator Jr. VIP

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    Advertise the product honestly and choose a good product with a low refund rate.
     
  10. Abcxyz77

    Abcxyz77 Regular Member

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    You should let the customer know exactly what is the product, if don't they will refund it anyway
     
  11. shaban80

    shaban80 Registered Member

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    I hate refunds :breakpc1: I can't find good product
     
  12. TheHitHunter

    TheHitHunter Newbie

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    The Ultimate Herpes Protocol
    (wont let me post stats)

    Stopped actively promoting this which is why I have low sales numbers but after about a year of promoting this product has always been very kind to me in refunds, in other words it's always been super low.

    I think it's because women are to embarrassed to admit to the customer support that they have herpes lol. Who knows. Try some other embarrassing problem and see if the results correlate.
     
  13. JuggernautJukey

    JuggernautJukey BANNED BANNED

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    Promote better products, it's as simple as that