I've had this on going issue with getting CLAD and the pva verification system to work. Their pro support, the one where you pay "$49.95 per month" - is about as worthless as asking my dog to set up CLAD. I am so annoyed and frusterated, that I would just rather pay someone to help me set up the PVA. I am not looking for any long term support or training, just a quick and simple fix. Send me a pm with a quote. I have everything set up, phone tag, skype, etc. Just having issues with CLAD reading the e-mail from phone tag.