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CJ: Any suggestions...

Discussion in 'Affiliate Programs' started by wisdom786, Apr 3, 2008.

  1. wisdom786

    wisdom786 Newbie

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    Hello there, I want resolve the following problem and i need your valuable suggestions.
    I got Email from CJ as follows,

    Review of your Publisher account and its traffic indicates your use of promotional method(s) that Commission Junction deems special, requiring a special indication and description in your Publisher Account as detailed in the Publisher Service Agreement you agreed to follow.


    Use of third party services. Services can include third tier search engines, ad networks, and media arbitrage through third party web properties.
    http://www.buyhitscheap.com

    As you should be aware, an accurate incentive/special program description is required to operate in the Commission Junction Marketplace. Therefore, you must immediately update your account by going to the Account tab, Web site Settings and Incentive/Special Program to avoid termination. Further, and more specifically, you must do the following: After updating your Account, you must verify that your Account has been properly flagged as an Incentive/Special Program by clicking on the edit box and marking the ?yes? field; then provide an incentive/special program description in the space provided; include as much detail as possible regarding your program; if software is involved, include information regarding distribution, branding, un-installation, and end user signup to services provided by this software; and if you are using third party services and/or publishing links on third party sites (sites that you do not own or operate), provide a list of service providers and sites associated with such providers.

    If your account is already flagged as an Incentive/Special and an updated description is required, please immediately reply to this e-mail and include as much detail as possible regarding your program. If software is involved, include information regarding distribution, branding, un-installation, and end user signup to services provided by this software. If you are using third party services and/or publishing links on third party sites (sites that you do not own or operate), provide a list of service providers and sites associated with such providers. Once this information is received Network Quality will update your account.

    After the above-requested information is updated, all of your program?s advertiser affiliations will be set to ?pending? and must first be re-approved by individual advertiser(s) in order for tracking and transactions to resume.

    You should note that your current or pending payout(s) are on hold until your program is correctly and completely updated. Upon notice of the special program update, advertisers may choose to reverse unpaid transactions.

    You are directed to reply to this specific e-mail within 48 hours of delivery date. Failure to respond shall be deemed an admission of liability and acceptance of this letter as 15 days notice of termination, and may result in Commission Junction exercising its right to terminate the Commission Junction Publisher Service Agreement upon 15 days from the date of this written notice or sooner.

    If you have questions regarding this notice, please reply to this email using the provided reply-to address and leave the subject line intact.


    Let me know your suggestions about the same,
    thanking you,
     
  2. gts6

    gts6 Executive VIP

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    not much you can do, CJ are asses.

    i would just sign up for a new account with them if you really need them, if not, i would just stay away from them completely, as there are so many better networks out there
     
  3. wisdom786

    wisdom786 Newbie

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    do they hold my commisions ?
     
  4. Black Hat Seo

    Black Hat Seo BANNED BANNED

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    Yes in a lot of cases. CJ is a tougher network because they are so large. If your not making a huge check each month they really don't have to take the time to hear your case or give you second chances, it's usually just account cancellation.

    With 100 other networks to choose from, there is no need to put up with CJ's bullshit, they have a few great exclusive advertisers, but if you don't really need those merchants, just drop the account.
     
  5. ukescuba

    ukescuba Senior Member

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    just login, goto your profile and change your campaign method - and then email mail them back - just say you didnt realize you where doing anything wrong but have updated your profile and campaign method as per there request ie "select your profile as an Incentive/Special Program" just like it states in their email....

    Just be co-operative with there requests... that would be my advice...

    From reading the email they are not banning your or stopping you from doing what your doing just merely telling you to update your CJ profile telling them how you do your campaigns....

    no need to start opening new accounts etc just yet....

    some advertisers dont like the methods you are using and only approve you after looking at your campaign methods....
     
    Last edited: Apr 3, 2008
  6. gts6

    gts6 Executive VIP

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    but when you do that, all, if not most, advertisers will not allow you to run their offers. ive been down that road, trust me. and its even harder for them to fix things. when they finally, months later, agreed that i'd probably not done anything wrong, they were gonna allow me to go back to normal, but couldnt fix it properly and i still wasnt able to run stuff like ebay stores even though they corrected my account.

    by their own solution they told me it was easier to fix if i just re-sign up for a new account
     
  7. ukescuba

    ukescuba Senior Member

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    Read the email and do as they have requested...

    once you have done that and stated the method you are using - email them back with your apologizes and tell them that you where unaware your where doing anything wrong, be sincere...

    they are not banning you just merely asking you to update your profile to coincide with the methods of internet marketing you are using...

    whether or not they pay out your commission i dont know - ignoring the email will certainly not help....

    **** UPDATE

    Sorry GTS6 i was updating my post when you quoted it! LOL

    at least he may still get his commission thats already been generated if he complies...
     
    Last edited: Apr 3, 2008