I know that I am posting this shit list thread a tad earlier than the 72 hour waiting period. However this is an urgent issue, since CHEAP SEO , has threatened to immediately begin launching attacks against a vert well respected software-Paigham Bot, which is sold here: http://www.blackhatworld.com/blackh...am-bot-ultimate-contact-form-submitter-7.html "Cheap SEO as at least one of his profiles goes by here, purchased the software utilizing the coupon code "BHWPBCR" which is a coupon code only offered hew in the above sales thread. On Saturday June 21st 2014 Cheap SEO purchased a one month license. When someone purchases a license they receive the following email: When any support ticket is started, whether by email or through the website all tickets go to email@example.com and are responded to within 24-48 hours excluding weekends and holidays. This is stated in many places, including a post in the above sales thread. CHEAP SEO, had already been in contact with our support last week before his purchase regarding several presale questions. After purchasing our software on 6-21-2014 he then contacted our support 3 times between Saturday and Sunday stating that his license key was not working. He also, posted two posts in BHW located here: http://www.blackhatworld.com/blackhat-seo/misc/627638-boost-your-traffic-sales-search-engine-optimization-paigham-bot-ultimate-contact-form-submitter-7.html#post6967888 And he also disputed the transaction in Paypal. First thing Monday morning, our support team read all of his emails, saw the dispute and also saw his BHW posts. We replied to his BHW posts following his. For reference here are the posts transcribed here: Then Cheap SEO again Posted the same exact message after that, both of these posts very early in the morning US time on the west coast today at 3:48 am. I replied with the following posts in response: After looking into it further I then posted this: Then Cheap SEO started a series of email exchanges with us. For the record here they are: Our Reponse: Cheap SEO then sent this: We responded this: Cheap SEO replied this: We replied this: Cheap SEO replied this: And then he sent another email right after saying this: We then replied with this: and then replied to the other email with this: he sent a couple other emails not really anything much just one saying he worked at google and will ruin us blah blah blah and the other one laughing at my reply about him not caring about Black Hat world etc. Since, this BHW member, purchased the software through BHW and since Cheap SEO is threatening and alledged already has writers working on tons of fake reviews against a very well respected software sold in BHW I thought it would be ok to break the time rules here. If it is not, please let me know. I think the discussion in the emails are pretty clear. This person is only looking to cause some issues. If there is a support issue, a common person would give a reasonable time for a response, and I think a 24-48 response time is reasonable, especially on weekends. Our customer support team at Paigham Bot have always prided themself on providing great support. We have many emails, Paigham Bot Reviews that say the same. We have even went the extra mile for several customers by having long phone conversations, providing additional tips etc and support all at no cost. Cheap SEO is apparently a very angry individual. I looked at his profiles that I saw by googling his email and would not expect this type of immature behavior by some one that claims to have a vast marketing and business experience. Cheap SEO has certainly caused a stir and we have no interest in doing business with someone that has acted in this manner. I am not sure what all can be done. But we have wasted a ton of time on this guy with countless email exchanges, not just the ones today but also the presales ones last week. I know as someone that purchased something, he is more than welcome to leave his own personal review of a product, but he has no right to have people to write thousands of fake reviews and also threaten additional negative seo work. the story is all here, now mods and BHW please decide what is best.