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Can i trust the Free Shipping of Aliexpress for my bussiness?

Discussion in 'Dropshipping & Wholesale Hookups' started by my100k, Jan 20, 2016.

  1. my100k

    my100k Registered Member

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    Hi, I am creating a new store with shopify to sell cheap stuff of Aliexpress using the free shipping but I am afraid of the complains of the buyers because the shipping takes long time. How do you deal with that problems? How can avoid that people talk bad things of my brand. I am starting with less budget and living outside the US, that is the reason that I am interesting selling with Free Shipping. Many thanks!
     
    Last edited: Jan 20, 2016
  2. MalachiX

    MalachiX BANNED BANNED

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    Just email em and say shipping will take 2 -3 weeks,
     
  3. AlexIv

    AlexIv Junior Member

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    No, I had a e-commerce store before and used Aliexpress to ship the products, I can say that 70% of the costumers didn't receive the product and I had to refund them all (the costumers were from Portugal).
     
  4. shadyns

    shadyns Junior Member

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    hmmm I order for my self from time to time and always got my orders... but sometimes in 2 weeks and sometimes in 2 months... just pick good sellers with a lot of reviews and thats it...
     
  5. Rastis

    Rastis Newbie

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    tell your customers the shipping time before they buy - there should be no problem. also provide tracking number and a follow up email when dispatched - all good customer service which should take the bad look off the long shipping time.