Can anyone recommend an US outbound call center?

Discussion in 'BlackHat Lounge' started by meathead1234, Nov 21, 2014.

  1. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

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    Hello,

    Per the title, I'm looking to test out an outbound call center. Need to be US based. High quality. Not particular high volume to start. 24 hours/day.

    I'm looking for recommendations where someone has used a company. Please don't just post random links after Googling :)

    Thanks!
     
  2. tony_d

    tony_d Elite Member

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    I've had quite some exposure to the industry - both as a client, and an operator with mid-XXX seats.

    Don't bother with small operators - they might sound like a good idea, but there's a reason they're small.
    I suggest you go talk with large players like TeleTech or TelePerformance - both still have significant operations in the US, and each have massive workforces (TT around 30 or 40k, and TP around 200k).

    As at a year ago, I know that TT had setup a team to specifically chase down smaller accounts (presumably like yours would be).
     
  3. Digitalgangstor

    Digitalgangstor Newbie

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    Smart keeping it US only. I had a horrible experience taking a callcenter out to the phillipines.
     
  4. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

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    bump...........
     
  5. mohsinmirza

    mohsinmirza Junior Member

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    I am running a small call center with 4 other members but we only in hardcore selling for hi tech items and not particularly interested in average ticket's items of any type

    hey i am also interested to know how to get direct clients for common call center projects like energy,cable, entertainment etc so that i hire people with accents and make profit outsourcing
     
  6. FrankyOne

    FrankyOne Junior Member

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    I replied in another post. I am very interested to join a similar team.

    Would you mind to post me so companies that are open to outsource their job, therefore I can offer my time rather than ask to be employed?

    Kind Regards.