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Call Center Training Ebooks/Videos that are worth watching?

Discussion in 'Offline Marketing' started by sciter, Oct 4, 2012.

  1. sciter

    sciter Junior Member

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    Hey Blackhatworld,

    As I am going to college next year(international bussiness management/law) I have to give up my time consuming IM-projects.

    I simply dont have the time to maintain it, and after my study, I am probably gonna take up a convenient job. But in the meantime, I need a parttime job to make money for collegelife (beer/fraternity) .

    I have been looking for jobs and I found that outbound callcenter agents are really in demand currently.
    As that is also a form of marketing, I thought that I would give it a try. When you have applied, you get a 8 hr training in the first week, but because I want to stand out in the crowd of average agents, I wanna get knowledge before I start.

    As my pay is partially made up by bonuses for selling a product, I really wanna know everything about outbound tele-marketing.

    Does someone have experience with (preferably free) ebooks or videos that teach you the basics of tele-marketing? Please help me out.

    Thanks in advance.
     
  2. sciter

    sciter Junior Member

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    Shameless bump
     
  3. chris1025

    chris1025 Regular Member

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    watch boiler's room
     
  4. sciter

    sciter Junior Member

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    Haha, I will watch that certainly, but the products I will be selling are not as black hat as Boiler room's products.