One of my buyers ordered 14 quantities of my item. I put in the order to ship out 14. The buyer has contacted me saying that they received the package and everything appeared good (no damage to the box) but found only 3 inside the box instead of 14. I checked the tracking and tracking shows the weight of the package was 3.75 pounds. Each item weighs 0.24 lbs x 14 = 3.36 pounds (the extra weight coming from probably the shipping box). If this buyer decides to open a case on me claiming they only received 3 but tracking shows the weight as 3.75 pounds total (each item weighing 0.24 lbs), would ebay favor me or does ebay not give a @@@@ about it and just give the case to the buyer? I think this buyer is flat out lying! There's no way they only had 3 in the box if the weight of the package was 3.75 pounds and each item only weight 0.24 lbs.