Buyer Place Dispute For My SEO Service

I just received a dispute for SEO service which I provide online. The buyer place order through my website, all the payments are placed without any shipping address.

The transaction information stated :

"Payments without a shipping address are not covered by PayPal's seller protection policies and programs"

Anyone know it is referring to protection for buyer or seller?

 

I think you already know the answer, if you know what I mean

 

that is regarding sellers protection.. you can try yourself in the dispute, however for such electronic delivery services in most cases paypal will favor the buyer..

best of luck

 

It also does not protect the buyer (I think) so your on even playing fields and paypal will most likely drop it due to it being 'intangible"

 

Only if you had a line in your site were it says, there is no refund for this service. In a visible area and accessible area. But you can try to dispute it. But you have a high chance you ain't gonna win this one.