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Bluehost doesnt like my forum!

Discussion in 'Web Hosting' started by wallofiron, Feb 9, 2010.

  1. wallofiron

    wallofiron Power Member

    Nov 24, 2009
    Likes Received:
    bluehost tried to delete/ban my account with them today because they said my vbulletin forum was "spamming/phishing".

    I came to find out that they want me to remove the auto-subscribe to threads that members have chosen after they post a topic or reply.

    Bluehost directly told me that "no auto responders are allowed on their servers"


    I cant have a forum where people subscribe to their own topics?

    The told me to remove it immediately or they will ban me, delete my account and delete all my files!

    How can this be?


    Here is the email I received:

    "Your web hosting account for fxxxxxxxxx.com has been deactivated, as of 02/08/2010. (reason: terms of service violation - spam/phishing)

    This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding.

    Although your web site has been suspended, your data may still be available for up to 15 days past the date of deactivation; however, after this time, your account and all of its files, databases, and emails will be deleted.

    If you feel this deactivation was made in error, or in order to gain access to your account, please call our customer service line as soon as possible at (888) 401-4678.
    Please read the following, derived from our Terms of Service agreement, for additional information regarding the matter.

    BlueHost.Com uses sophisticated means of security in connection with its services. Notwithstanding the foregoing, it is exclusively the subscriber's obligation to maintain and control passwords to subscriber's web site(s), and subscriber exclusively is responsible for all activities that occur in connection with subscriber's user name, password, and registered domain name(s).

    Please review the current copy of our Terms of Service here:

    Thank you,
    BlueHost.Com Support


    I called them and they told me it was definitely the autoresponder.

    I guess I need to find a real host?
  2. devius

    devius Newbie

    Dec 1, 2008
    Likes Received:
    disable the autosubscribe/subscribe function or move to another host that allow those.