I just encountered this problem with a client, and I know this happens to many sellers but its too normal for this to happen. I'm not going to name the client but I can't stand stuff like this. If you ordered from a seller, and you didn't like your experience. Tell him. Don't EVER bad mouth him/her, staff, and issue threats. THAT IS VERY LOW. As a client, just get your refund and leave. Write a bad review if you want to but NEVER issue threats or remarks to a seller. The customer is right, but you DON'T treat sellers with disrespect JUST cause you're a customer. Mods delete this thread if you want but I just want to say this to the BHW general population that uses the marketplace. And the type of standards they should already meet.