Just an update, I've been a customer for an easy 2 years at $50/mo. IMO, it's not about getting the customer but moreso about keeping them to succeed in business. Out of no where, I create a new account (I've had several) - they insist I send my ID, I create a ticket linking all my other past accounts to assure im not doing shady things. This "Richard Baird" guy insists on my ID, which they don't need. I'm not using a proxy or nothing so idk why maxmind flagged this. Fucking stupid, because now I'm singing up for a whole new VPS elsewhere because of this stupid crap. Wouldn't recommend them anymore, completely stupid. /rant.