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Best way to contact the moderators and get a reply within 48 hours?

Discussion in 'BlackHat Lounge' started by Dvarmin, Nov 17, 2015.

  1. Dvarmin

    Dvarmin Regular Member

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    Has anyone had success with PMing the mods and actually getting a reply. I've sent out a few PMs (some were very important) and nothing. Any other way? Has anyone had success, if so, please share your story :)
     
  2. Sherbert Hoover

    Sherbert Hoover Jr. Executive VIP Jr. VIP

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    I've gotten responses from Wiz very quickly. Diamond Damien as well if you can believe that. Less than a day turnaround for both. And I know Meathead, Apricot, and Jazz all answer PM's quickly.
     
  3. Dvarmin

    Dvarmin Regular Member

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    Well I hope I'm wrong, but the PMs I've sent in the last week were all unanswered.
     
  4. jazzc

    jazzc Moderator Staff Member Moderator Jr. VIP

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    We don't respond to PMs about drugs and hookers.... j/k. What do you need?
     
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  5. Dvarmin

    Dvarmin Regular Member

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    wazzup man ? :)

























    If I pm you right now, will you reply?
     
  6. Euphorix

    Euphorix Supreme Member

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    BHW IRC. They're all on there
     
  7. jazzc

    jazzc Moderator Staff Member Moderator Jr. VIP

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    As always in marketing, you'll never know unless you test.
     
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  8. Dvarmin

    Dvarmin Regular Member

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    Sent you a PM about drugs and hookers.
     
  9. rabbitking

    rabbitking Elite Member

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    I wish I could find that case study where I tested Jazzc and WizGizmos response rates. :(
     
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    Last edited: Nov 18, 2015
  10. Apricot

    Apricot Administrator Staff Member

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    Really? This ^ is not the way to get a polite reply.

    We answer as quickly as possible, based on urgency and workload. Right now, there's a backlog we're working through and you could have answered your own query by reading this post: http://www.blackhatworld.com/blackhat-seo/shit-list/499995-shitlist-rules-procedure.html

    Prioritising people who complain loudly in the lounge seems unfair to the members who've waited patiently to have their issues dealt with.

    Is there a corresponding case study reviewing appreciation for two people who give up a huge amount of their free time to help people out on here?
     
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    Last edited: Nov 18, 2015
  11. proxygo

    proxygo Jr. VIP Jr. VIP Premium Member

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    gotta say from DD wiz blackhit apricot salt always reply within a day or so
    if they dont, there either busy with the site, busy in there real lives or
    busy with hookers.....happens lols
     
  12. o5faruk

    o5faruk Newbie

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    They ususally reply within 48hrs, didn't have probs with that..
     
  13. Dagreyon

    Dagreyon Jr. VIP Jr. VIP

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    Or the person who PM'd asked something retarded that isn't worthy of a response, which I'm guessing is the case here, based on this:
     
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  14. neutralhatter

    neutralhatter Jr. VIP Jr. VIP

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    Hi,

    I didn't want to be obtrusive, so I haven't troubled you guys (the mods) with extra pm's.
    But at the end of last month I posted a marketplace thread and haven't got any response on it, so I assumed it just wasn't approved for some reason. Now that I see your response here, I see that my conclusion may be wrong and you just have a lot of work. What assumption would be correct here? Thank you,

    Apologies to the OP for pinching in to his thread but since I feel it's somewhat related, I'm asking the question...


     
  15. srb888

    srb888 Elite Member

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    The forum is a (really) massive one, and there are only so many Mods to handle all the issues one can imagine (or cannot even imagine :D)! I bet in the given nature (BH but which some unfortunate people misunderstand with all crazy things like fraud/sh!that, etc and cause their own problems additionally) of this site, there could be more than the normal share of problems here than on any other forum.

    I believe that our Mods and Admin are doing the best and consistently too. May be some of the mods were on Ungagged duty, given the global importance attached to it, and may be that has caused some additional burden -- adding to the already infinite numbers they already have -- on the Mods who are working here in their absence. But this is not going to be forever... So think about what possibly could be their own worries too! They are still doing justice considering of the reduced helping hand they have at present (for Ungagged duty or whatever else reasons)... that's a gigantic effort on their parts!

    I think that there wasn't the need for this thread, but anyway... I hope that your matter will get sorted too just like all others get done! :)

    Regards!
     
    Last edited: Nov 18, 2015
  16. neutralhatter

    neutralhatter Jr. VIP Jr. VIP

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    Just Got a reply from BigBuddy. Apparently they just missed my thread... These are things that happen..... They are reviewing my thread now....
     
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  17. kayhustle

    kayhustle Newbie

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    I emailed them using the contact form and nothing. I can't send any pms becaues I dont have enough posts, but that didn't stop them from accepting my donor money via Paypal.
     
  18. Sherbert Hoover

    Sherbert Hoover Jr. Executive VIP Jr. VIP

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    As far as I am aware, that is a separate process from responding to private messaging, at least it was for me.

    If your issue was the fact that you went to pink vs Jr. VIP, I can clear that up for you, as I was pink for a while:

    I asked about this a couple months ago. Wiz told me that the first $97 donation was for donor status since I didn't have 100 posts at the time. Once I hit that magic number and went to the membership page, Jr. VIP became an option, so I had to donate $97 again to get Jr. VIP. Sucks, but that's the way the cookie crumbles.
     
  19. rabbitking

    rabbitking Elite Member

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    I hope you understand my initial comment on here was a play on Jazzc previous post, and as he probably knows I have
    nothing but respect for him and Wiz contributing their time here. I'll take it one step further and say Jazzc got me started
    with CSS (only person who took the time to teach me) and I have used it on my websites religiously.

    I wouldn't be a Mod here for nothing. Not enough time nor patience. =) I enjoy business, not running a daycare. :p
     
  20. kayhustle

    kayhustle Newbie

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    Is there any way I can accelarate getting to be able to send PMs? That is the only reason I sent the donor donation.
    Thanks