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Be Very Careful With EBAY ( Account Suspension )

Discussion in 'Affiliate Programs' started by gmc93, Jul 10, 2017.

  1. gmc93

    gmc93 Junior Member

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    Hello,

    Today I decided to expand my little business (online shop) worldwide and not sell only in my country . Ofcourse, because everyone knows EBAY I wanted to sell on it (easy to reach customers) . I have an account which is 6 months old with them. I listed my item today with all required info, photos taken 2 days ago by myself, verified shipping prices bla bla bla [[ Wanted to sell (NO BRANDS - So No Copyright Issues )Women Clothing, Account has all my Real Info ]].

    After 1 hour I listed one of my products to sell, I received mail with EMAIL SUSPENSION NOTIFICATION ! I still dont know the real reason for suspension because their support is undecided why they suspended my account. Here is some conversation between me and support .

    EBAY REPLY:
    After reviewing your eBay account, recent activity has raised serious security concerns. As a result, we've taken the following action on your account:
    - Your eBay account has been suspended.
    - Item listings have been removed. A list of removed items is available further down in this email.
    .................... AND SOME MORE INFO SAYING THAT I WILL NOT BE ABLE TO SELL ANYMORE

    MY REPLY:

    Hello !

    Could you please tell me why my account got suspended ? I listed my first item to sell not too long ago (1 hour max). Few minutes ago I received message that my account is suspended . Why ? I didnt break any rules . Waiting for your answer.

    EBAY REPLY:

    A pleasant day to you!

    I hope you’re doing well today while reading this email.

    Thank you for contacting eBay Customer Service about your account. I understand that you’d like to know why your account got suspended. My name is Jessa and rest assured that I will check this out for you.

    Ghetu, your listing activity has been restricted to ensure a safe trading environment for you and the eBay Community, as well as confirm your use of the services meets the guidelines of the eBay User Agreement.

    To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until an additional review can be completed. I have completed the additional review of your account and show that your account was restricted because it was in violation of eBay policy and your behavior posed a risk to the eBay community.

    Because of this, we have decided that your account will remain indefinitely restricted. We have taken this action out of concern for the safety and integrity of the eBay Community. Due to eBay policy, we cannot provide you with more specific information.
    ................................................................ + MORE INFO SAYING AGAIN THAT I CANT SELL WITH MY ACCOUT AND IF I CREATE ANY OTHER ACCOUNT AND WILL BE FOUND BY THEM IT WILL BE SUSPENDED

    MY REPLY:
    Can you please tell me... What Policy Did I " Violate " ? -- " because it was in violation of eBay policy and your behavior posed a risk to the eBay community. "--

    What was my behavior that posed a risk to ebay community ???

    What is the problem exactly for banning the account ??

    I really look forward for a solution to sell here and offer a good service to any possible customers . Thankyou

    EBAY REPLY:
    Thank you for contacting us back regarding on your account’s suspension. I understand that you wanted to know the reason why you are suspended. My name is Gianrey and without a doubt, I will definitely help you.

    For security reasons, I am sorry to say that we cannot disclose information regarding on why we’ve decided this. This is to avoid circumventing our policy.

    Before we decide, we review your account carefully since the decision would be crucial and cannot be reversed.

    We appreciate that you wanted to sell on the site, at the same time, we believe that you can still find a good selling platform that will fit to your business.

    Thanks for reading:) Good Day
     
  2. Nut-Nights

    Nut-Nights Jr. VIP Jr. VIP

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    Ebay really sucks now a days. May be your ip flag a some issue, you never know. You better start with fresh ip or account with purchase history.
     
  3. Botoshima

    Botoshima Junior Member

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    You were doing well until reading their responses. :mad:
     
  4. tumaykilinc

    tumaykilinc Newbie

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    Haha they make it sound like there is a big misery. I bet they don't even know the reason for account suspension. That sucks big time, i hope you find better alternatives.
     
  5. MTUser2010

    MTUser2010 Jr. VIP Jr. VIP

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    You say no brands for the women's clothing. My guess would be that the clothing looks like knock offs of brands. You can easily get into trouble selling fakes on eBay even if you don't list the brand name. As you can't sell anymore on eBay, why don't you list the title of your ad and the description you used if you want more help. Without providing more information, we are reduced to making educated guesses. You could also post a link to your product picture too.
     
  6. gmc93

    gmc93 Junior Member

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    Hello, Well I am not selling any fakes ... I want to sell " Romanian Traditional Clothing " .... is not any brand on the tags.... Product Example Picture (blouse) . I took the pictures myself (so there are not copied from anywhere else). Products are High Quality (100% Cotton) ...

    Title: New Fashion Romanian Traditional Clothing Summer Blouse
    Description: 100% Cotton Romanian Traditional Summer Blouse
    Also, I included few more details... Colors, Size, Weight, Shipping


    [​IMG]
     
  7. SensualTyrannosaurus

    SensualTyrannosaurus Jr. VIP Jr. VIP

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    More pics of the backside of those jeans please.
     
  8. toml3030

    toml3030 Elite Member

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    Did you log in from IP that is not from the country you're registered in? Because that will often get you immediate bans.
     
  9. gmc93

    gmc93 Junior Member

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    Nope, wHen I made the account I made it with my home ip....the one I used to login and create the listing for sell
     
  10. MTUser2010

    MTUser2010 Jr. VIP Jr. VIP

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    I just tried a search for "romanian clothing" on eBay. I only get 30 hits on eBay.com for the US. I wonder if you were trying to sell into the US? If your account is in Romania and you are trying to sell into the US, I wonder if you are hit by a general ban on Romanian sellers? I sold on eBay from 99 through 2015. In the early years, all the scammers where from Romania. eBay may have an institutional memory regarding the early problems that lingers on to today.

    One way to test my theory would be to partner with some one in the US and see if that person can sell your products. If so, that would prove my theory that the problem is you as a seller from Romania, not your products.

    Good luck.