As most of you know our marketing company started offering Reputation management services earlier this year and then Google Places optimization. Those services are both going well but we are suddenely taking on a lot of other stuff our clients want/need including web design, mobile apps, video production, copy writing and more. Needless to say we are busy as hell now, slammed. This got us thinking about what we really want froour business. Yes, we want to make money but we want the freedom to enjoy our lives. We have decided to focus on automating everything we can in our business and if it can't be automated then WE AREN'T GOING TO DO IT. So take a second to consider the path you are going down and make sure your headed it he right direction. The money can be appealing but you may end up painting yourself into a corner. Locking yourself down and throwing away the key. Would you rather have less money and enjoy yourself more or have more money and spend all your time working?! We say you can have BOTH but you have to DESIGN YOUR LIFESTYLE. Designing your ideal lifestyle is as important as a business plan. you do have a business plan, right? I think I am speaking for everyone when I say customer service sucks and it doesn't lend itself to automation. So be careful what you wish for, because you just may get it!