Hi Guys, i have signed up with aweber 4 months ago for the $1 trial account and i forgot about it ,now they have debited my credit card ($19) (6/2/2012) without me knowing anything!! i have sent them an email telling them that i want a refund they sent me a message requesting my email & password and then they canceled my account, i don't know if they refunded the money or not! here's the message they sent me: Code: Your account has been canceled. I'm sorry to see you go, but we certainly appreciate your business. I was able to delete the 3 pending] invoices on the account as a 1 time courtesy. That being the case you won't be responsible for paying those 3 pending invoices We hope you'll consider using our service again in the future under different circumstances. please anyone know a way to get my money back from those fuckers? please help thanks
So let me get this straight... You signed up for a $1.00 trial, forgot to cancel the account before the bill was due, they charged you for a service that you signed up for and never cancelled, and now you're saying they are stealing your money? And how exactly is any of this their fault?
Just FYI, They seemed like good guys to me. I also did the $1 free trial to try them out, decided I like who I'm with better (mostly just too lazy to move wasn't enough more that they offered) and forgot about it. I noticed a charge a couple of weeks after the trial expired and called to cancel, they refunded the charge AND I didn't even ask for the refund as it was my own fault for not cancelling in time, I was only calling to cancel he offered it! PS it sounds like from the e-mail they could've billed you 4 months but cancelled the remaining 3 months of bills after you e-mailed them - sounds like you got off pretty good.
