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Anyone worked with domain registrar? I'm Losing a fortune!!!

Discussion in 'BlackHat Lounge' started by super11, Aug 10, 2011.

  1. super11

    super11 Senior Member

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    Hey,

    Thanks for reading. I need some insight on this domain matter because it seems that I am losing great deal of money. It's bit of a long read. Sorry about that...Expert opinions are appreciated...

    Basically, I purchased a one word domain for hundreds of dollars few months back. It's worth 50 times of what I paid for. The previous owner was willing to sell it cheap becuase he said that he was not able to change the dns of the domain no matter what. He clearly mentioned that he doesn't offer any refund and that he doesn't guarantee anything about the domain except for the fact that he would hand over the account to me that included the one word domain and few other random domains. I somehow arranged for the funds becuase I was willing to bear the risk mainly becuase it was actually worth the risk. I thought the dns thing wasn't a big deal. If nothing works, I will transfer the domain to some other registar and the matter will be fixed on its own.

    All of these happened a couple of months back. The money and the domain was smoothly exchanged. It seemed to me that I was now the owner of the domain that would help me bank lots of money whenever I needed. Basically, enough to clear my dues that has been haunting me for 8 long years and also get a car, house etc ( if I wanted to). Anyways, it's a risk that I took and I don't mind losing anything but I want to pursue this thing as long as I can to have it in my favor.

    Coming to the domain thing, one strange thing that I noticed is that the whois information on the domain was of some other person despite the domain being transfered to me. I was never able to tell whether that name was of the previor owner or not becuase he always appeared to me like a guy who lacked even basic computer skills so communicating with him was always tough. I asked him earlier, he just said, buy it or leave it. Although a honest guy, somehow it seemed that the guy didn't deserve to be in the IM world :)

    Fast forward now, after couple of months post the purchase the domain is still in my account but the whois information beared some other name and also some other registrar. ( the domain doesn't hold any site. No site is developed on the domain)I decided to transfer the domain to namecheap because currently the domain was in some french site and I thought everything would be fixed once the transfer is done. Basically, the domain is currently under my account on this FRENCH site- http://lws.fr and whois information shows a registrar called http://www.nominalia.com

    Now, I contacted the french site (where I currently hold the domain) to change the admintrative contact email address to mine so that the transfer to namecheap account can be done. I didn't tell them that I was transfering the domain. It's great pain navigating through the site because I don't know french so used google translate for navigation etc.

    The first reply from them was a bit shocking for me, they said that I didn't own that domain at all. Soon, we exchanged few messages and I repetedly told them that I have the domain in my account and paid hundreds of dollars to acquire it. (((Sorry bhw guys,the domain name won't be disclosed. I hope that's understandable at this juncture))) After few email exchanges, this is what they have to say. I have copied their reply below:

    "When ordering the domain name in September, 2010, an error has occured so our system has told you that the domain name was available. But in reality, the domain name was not available and it was already used by an other person, with an other provider. This situation has been explained by our technical support team in an email that you have received on September, 2010"

    Of course, I would know nothing about this incident even if it is true because I acquired this domain only few months back. Anyways, now, I am left to reply them back so I not sure how to respond because few things have completely baffled me. I am not that a techy person, but I fail to understand how can two persons hold the same domain at the same time. If what they are saying is true, then the other guy whose name shows up in the whois holds that domain and the domain clearly shows up under my account as well. Now, that's a different thing that I am not able to change the dns etc. But,is it really possible or is that french registar agents lying to me. I mean, I really can't get this....Two people holding the same domain at the same time...

    To to top it all, I keep getting emails(french registrar where I have this domain) from them also to renew the domain. I asked them in my previous emails that if I don't really own the domain then why is your company sending me emails to renew it. ( the domain has one month to expire) They said this. Their message copied below:

    "You have received an email telling that the domain name is going to expire because it is sent automatically according the date of your first order. It does not verify if the domain name is available, already taken, transfered etc, but in reality you don't own the doman"

    Now, I am baffled what to say. Even if what they say is true, I mean what stops me from doing the same what the previous owner did since the domain is showing up in my account. Aren't the domain registrar at big fault over here. At least, this seems ridiculous to me unless I know that such things have happened in the past which is why my topic says,anyone working with domain registar. Perhaps, someone who have worked with a domain registar may know better. Another thing that baffles me is the reply from the last representative. He asked me to register any new domain and they will refund me the amount. I mean, does a person working for a domain registar company not understand a difference between a $10 domain and a domain that is valued at five or 6 figures. Are they trying to play games or what so that the domain can expire and they can keep it. I am a little confused over the whole thing. Hence, I need some expert opinion.

    Again, I am ranting over the lost money. I understand what risk is all about. I guess, I have lost more deals than most of you guys over the years due to one or the other reason. But, I want to pursue this as much as I can to gain the domain if possible. So, let's keep the discussion on the topic :)

    Thanks for reading, if at all anyone reads it full :) Again, any advice over here would be hugely appreciated.


     
    Last edited: Aug 10, 2011
  2. seoguru13

    seoguru13 Senior Member

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    Hi... seems that you might be on the losing side of the case, but do you have control on the site, the ftp etc? Cause the way I see it, if the domain is in my namecheap account, means I can sell the domain.

    But, I guess all of this was known by the guy who sold you the domain and that must be the reason he sold it for so less.
     
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  3. antsaoo

    antsaoo Supreme Member

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    Maybe there was an error when the guy who sold the domain bought it. IT showed up on his account but was actually already owned by someone somewhere and he didn't or did know the case and wanted to get rid of it while he still could.
     
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  4. super11

    super11 Senior Member

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    No site was developed. Basically, just a domain. What baffles me is that the domain shows up under the french account of mine, which inevitably means I own the domain. But, I can't transfer to namecheap or any other english registrar because the adminstrative email address is something else.

    I get what you are saying. Yes, the previous owner must have got rid of the domain due to this controversial thing. But, there is another angle to this as well. The guy from whom I purchased didn't knew much domain and other things. As I said in the post, he wasn't that much familiar with IM things. He didn't even knew how to use gmail chat. I purchased the domain in bulk with 30 other random domains. So, there are bleak chances that the previous owner didn't know much about the value of the one word domain.
     
  5. super11

    super11 Senior Member

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    Quite possible.........What I can't digest is that ...Two people holding the same domain at the same time... Can that happen? Also, I am getting emails constantly to renew the domain.


     
  6. christoss1959

    christoss1959 Senior Member

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    The problem is that you bought the account from the guy and not the domain. That person probably received the email and a refund. So you basically bought a broken account. It will be hard winning this battle I believe because you are not supposed to sell accounts but domain names.
    What happenned is probably a software bug or a database error, there are a number of reasons why this could happen (although none of them common they are still possible for a small registrar). I would try talking to the guy I bought it from for a refund since if he received an email telling him he didn't own the domain he scammed you. Otherwise count your loses and move on..
     
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  7. super11

    super11 Senior Member

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    Thanks for the input... So, I see that this could happen due to some bug. But, I am not sure if I can trust the french registrar or not. Should I be LEGALLY owning the domain since it shows up under my name. Also, its alarming why they haven't rectified the problem as yet because I can scam another person and this will continue on and on. (of course I won't do that..rather move on but I am just saying) To top it all, they keep sending me domain renewal emails instead of fixing the problem.

    Also, the previous owner has washed off his hands because he had cleared mentioned that he doesn't hold any responsibility once the transfer is done :)
     
  8. MKelly

    MKelly Regular Member

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    If you have no control over the DNS or nameservers, then you don't own the domain.
     
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  9. marcgenesis

    marcgenesis Junior Member

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    You have the whois information? If it is not private, try to get a hold of the "real" owner.
     
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  10. super11

    super11 Senior Member

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    I see, but I still feel like fighting for it :) Let's see what happens. I am about to send them an email. I seriously feel that the domain registrar are at major fault over here.
     
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  11. MKelly

    MKelly Regular Member

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    Definitely - go for it, don't forget to take screen-shots of your account too, and make copies of all correspondence with the guy who sold it to you.

    Somewhere along the line, somebody has broken the rules and it's caused you to lose out.

    Find out more about the guy who sold it to you, and the company, imagine if there was some connection between the two - it could have been a big planned domain scam and might still be going on.
     
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  12. championrain

    championrain Newbie

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    I have worked at a registrar here in the US, although I didn't work in the ownership dispute department, we were basically taught that what shows up as the registrant is the official owner if anything goes into dispute.

    Have you tried comparing multiple who is sources?

    Who(dot)is has an archive tab that will even show details occasionally if someone put private registration on their domain post initial purchase.

    I would first compare all of the whois data that you can find to see if it matches or not. If the domain is under icann, (not sure if it is since its a French registrar) you may have a recourse if you can prove the whois is invalid and the domain is in your account solely.

    Anyways, the situation sucks..good luck
     
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  13. linkme

    linkme Regular Member

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    lol, dude you were scammed.


    @ that registrar you can purchase any domain you dont own with a bit of js injection. For example blackhatworld.com :p


    [​IMG]


    Sorry for your loss, move on
     
  14. linkme

    linkme Regular Member

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    sorry for the thread bump, came here via a related thread :p Still handy to know about such Registrars.. heh
     
  15. keinehabe

    keinehabe Supreme Member

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    yeh makes you to dream with open eyes at some dirty scenarios =)) bad I don't have time to try some shlts like this now =))
     
  16. bertbaby

    bertbaby Elite Member

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    You took a gamble and lost. Alll you can do is shake it off and just play again.