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Anyone here with a bluehost account?

Discussion in 'Black Hat SEO' started by tony20, Jan 24, 2016.

  1. tony20

    tony20 Power Member

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    If you have a bluehost hosting account can you please do me a quick favour?

    Can you go to your dashboard and check out the "Site Backup Pro" feature under "File Management"

    I keep on getting an error and when I contact live support the are bloody useless! They used to be very good, and knew what they where doing but they seemed to have outsourced the support to India! :( Absolute shite service
     
  2. tony20

    tony20 Power Member

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    anyone? can someone please check? I want to see if its just me that's having this problem or if its everyone
     
  3. tony20

    tony20 Power Member

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    I'll try one more time! would anyone with a bluehost account like to help me out?
     
  4. hudsonhicks

    hudsonhicks Junior Member

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    wait 1 minute .....................
     
  5. hudsonhicks

    hudsonhicks Junior Member

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    what am i looking for?

    [h=1]Site Backup and Restore[​IMG][/h][​IMG]Site Backup & Restore allows you to download and restore system backups. Backups of your files, databases, and configuration settings are created automatically every night. Daily, Weekly, and Monthly backups are stored on our servers. The Pro version adds powerful features that make restoring files faster and more convenient.
    More info...


    [h=2]Restore Individual Files and Folders[/h]Quickly select individual files or groups of files and folders you want to recover. Why replace your entire site when you only lost a few specific files?
    This feature is available only in Site Backup & Restore PRO. More info...
     
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  6. tony20

    tony20 Power Member

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    Thanks mate!!

    On that same page, if you scroll down a bit to where it says:

    Website Files
    Your public_html directory

    Or
    
    Home Directory
    Your home directory


    If you can click on "Browse" on either the Website Files or Home Directory. And if you can tell me what you get? I presume it'll be a list of files. I get an error message so I am not able to restore my website.

    I get this message:
    Error
    There was a problem in completing your request. Please contact support with incident ID: D56A50B607DA1E66B890741E500C4FCF.

    Live support have not been able to help me at all! its very frustrating as my sites contents has been down for three days now. Wanted to see if that error is just on my account or if it was affecting others too.

    Many thanks
     
  7. hudsonhicks

    hudsonhicks Junior Member

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    yeah i get a list of all my files.. no error
     
  8. tony20

    tony20 Power Member

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    Thanks mate. It must be people just on that server then. Nightmare.