- Nov 8, 2009
- 8,830
- 9,105
Customer support with airlines sucks.
Basically I'm trying to fly back on an earlier plane which happens to be a less busy and cheaper time to fly, so you'd think they'd be somewhat accommodating because I know the flight I'm on is going to be overbooked.
I called customer service for Air Canada today and after 30 minutes I got some sassy lady that said "Once you look at all the fees you'll be facing, it'd just be cheaper to book a new ticket." LOL, even she admits the fees are not worth it. So this ticket will go to waste, but this ticket was already a rebooking for ANOTHER one. I've already ditched a $750 ticket (which I paid a standard fixed-rate <$500 for) and that seat will be empty. There policies just fuck you over.
And as always, I'm going to try to do some BH stuff.. I might pop a tweet into 100 Twitter accounts and see if I can get some actual help. You think once you've spent enough money with them, they'd start to appreciate it like when you threaten to leave the cell phone companies.
Basically I'm trying to fly back on an earlier plane which happens to be a less busy and cheaper time to fly, so you'd think they'd be somewhat accommodating because I know the flight I'm on is going to be overbooked.
I called customer service for Air Canada today and after 30 minutes I got some sassy lady that said "Once you look at all the fees you'll be facing, it'd just be cheaper to book a new ticket." LOL, even she admits the fees are not worth it. So this ticket will go to waste, but this ticket was already a rebooking for ANOTHER one. I've already ditched a $750 ticket (which I paid a standard fixed-rate <$500 for) and that seat will be empty. There policies just fuck you over.
And as always, I'm going to try to do some BH stuff.. I might pop a tweet into 100 Twitter accounts and see if I can get some actual help. You think once you've spent enough money with them, they'd start to appreciate it like when you threaten to leave the cell phone companies.