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Another person is impersonating and damaging my company on facebook

Discussion in 'FaceBook' started by the_punisher, Jul 2, 2014.

  1. the_punisher

    the_punisher Power Member

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    Hi,

    So I have a physical company which has a website and address, but I was too slow to make the official facebook page. But now what has happened is that when I finally wanted to create the official facebook page I was told that I cannot as the web address I gave (My company's website) is already taken by someone else.

    I check that page and he made that page with the sole purpose of damaging my company.

    Its infuriating that I cannot do anything about it.

    How do I report him? How do I get control of my official page and delete or ban his page?

    There is basically no way to contact facebook. I searched but they do not make it easy. I did click on "report page" and selected harassment (as it was the only option slightly related to my case. Facebook replied the same day saying they did not find any harassment on that page and closed the case =/

    P.S. I have already clicked on report page, but the options for reasons there did not apply to this case.

    Some guidance would really be appreciated.
     
  2. Apricot

    Apricot Administrator Staff Member Moderator

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    It won't be able to be officially linked to your website without there being a code on there linking them. You should be able to make another page, link them to your website by putting the code in there and then once it is verified, you can report the other page for impersonation or false representation.
     
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  3. kvmcable

    kvmcable Supreme Member

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  4. the_punisher

    the_punisher Power Member

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    Thanks for the help. I have now created an official page for my company. But how do I report/remove the other imposter page?

    I checked this out: https://www.facebook.com/help/intellectual_property

    And of the categories mentioned I think this would relate to abuse and harassment. But inside it looks to be aimed at bullying at a personal account level and more focused on bullying: https://www.facebook.com/safety/tools/

    There is no guidance as to how to report a page.

    Am I looking in the right place?

    Thanks
     
  5. mitchellpsmith

    mitchellpsmith Junior Member

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    Did you check the right and responsibilities update? Seems it will help.