1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Analytics shows 4 sales, but Transactions just shows 3 sales, WTF

Discussion in 'Clickbank' started by cbcjlink, Feb 14, 2014.

  1. cbcjlink

    cbcjlink Newbie

    Joined:
    Nov 11, 2013
    Messages:
    15
    Likes Received:
    1
    XXX product

    Analytics shows 4 sales,Net Sales Count is 4, Net Sales Amount is $104.26

    but Transactions just shows 3 sales of this product, amount is just $73.86

    That means I lost $30.4

    WTF
     
  2. tonib

    tonib Power Member

    Joined:
    May 1, 2009
    Messages:
    541
    Likes Received:
    395
    What does it say under the refunds column?
    Are you sure you don't have two sales - one for $73 and another for ~$30? Maybe the $30 was an upsell, but it still should be showing in the transaction panel.
    They had problems with the analytics recently, so that might be causing the problem. It was showing me "12 upsells" and then it updated to 3 upsells. :D

    You should write a ticket to the support - they will know best.
     
  3. djarum76

    djarum76 Junior Member

    Joined:
    Jan 10, 2009
    Messages:
    100
    Likes Received:
    26
    i'm facing the same issue like you yesterday, got 5 sales in the analytics but only 2 showed up in the Transactions page.

    today the analytics is still down but the order form is back to normal.
     
  4. cbcjlink

    cbcjlink Newbie

    Joined:
    Nov 11, 2013
    Messages:
    15
    Likes Received:
    1
    Yesterday, 02-14, 2014
    transactions show net sales amount, $123.29
    But, analytics shows net sales amount, $153.69

    That means I lost $30.4 again.

    WTF
     
  5. williamstraus

    williamstraus Newbie

    Joined:
    Aug 27, 2012
    Messages:
    16
    Likes Received:
    7
    I saw the same thing - analytics eventually lost the sales altogether. I don't get it - but glad to see others getting screwed too.
     
  6. cbcjlink

    cbcjlink Newbie

    Joined:
    Nov 11, 2013
    Messages:
    15
    Likes Received:
    1
    System Status
    Client Analytics data delayed due to server maintenance

    Data Last Updated
    2014-02-13 12:00AM PST

    Current Time
    2014-02-17 10:18 AM PST
     
  7. tonib

    tonib Power Member

    Joined:
    May 1, 2009
    Messages:
    541
    Likes Received:
    395
    Just as I expected. They do not work during the weekend, so we had to wait until Monday for them to get their asses to work.