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Amazon Paid by Direct deposit but no money in payoneer

Discussion in 'Affiliate Programs' started by Tam1990, Jul 31, 2017.

  1. Tam1990

    Tam1990 Junior Member

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    anyone else facing this? I usually get my money around 26 to 29 but it is 31st here and I just saw in amazon payment page that they have paid me by direct deposit but there's nothing in payoneer..
    any ideas what might be the issue here?
     
  2. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    No idea, i got my payment from Amazon to the Payoneer VBA via ACH on the 28th.

    If you haven't received anything, contact them, although there's still half a day left from July (even more for Amazon, depending on where you reside, can be less or more for you) and they promise payments at the end of each month with no date specified, Amazon is located on the West Coast if i'm not mistaken, so technically they have almost a whole day left to pay you in time.
     
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    Last edited: Jul 31, 2017
  3. Tam1990

    Tam1990 Junior Member

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    I'll wait for a day before contacting them but I was thinking problem might be from payoneer's side..
     
  4. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    That can be too. Once Payoneer disabled my VBA without any notice, just because i added an adult company as funding source (which is not possible now, so it's not the case with you for sure). When i was about to use my previously approved VBA, it was nowhere to be found. I needed to contact them to re-enable it, after they transferred their adult business to FCP and with that the reason vanished.

    Yea, wait another day and ask them what's up.
     
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  5. bhw123

    bhw123 Registered Member

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    Same here.
    Still nothing in payoneer account.
     
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  6. hippo123

    hippo123 Jr. VIP Jr. VIP

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    Contact amazon.
     
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  7. Tam1990

    Tam1990 Junior Member

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    Where are you from?
     
  8. bhw123

    bhw123 Registered Member

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    China
     
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  9. XxUnivaxX

    XxUnivaxX Jr. VIP Jr. VIP

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    Same with me have been receiving payments easily everytime. But this month amazon Payment history says payment has been sent but no messages in Payoneer yet.
    I am from India and amount is close to 4 figures but not exactly.
    While I confirmed with few of my facebook friends and they received 3-4 days before only.

    Also I do not think contacting amazon will work since they released the funds on time its something with payoneer only.

    EDIT: Just Drafted a request to payoneer maybe you guys should do the same.
     
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    Last edited: Jul 31, 2017
  10. Tam1990

    Tam1990 Junior Member

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    So what option are we left with? Payoneer support isn't that great.. I guess we should just wait for a couple of days..
     
  11. XxUnivaxX

    XxUnivaxX Jr. VIP Jr. VIP

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    Yeah thats the only options left. I have sent a request to payoneer support will try calling and confirm whats happening after 24-48 hours.
     
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  12. T2tkid

    T2tkid Elite Member

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    A friend of mine also got paid by amazon, but he has not received his payment. So we contacted Payoneer, and was told no money has been sent to his account. Then, we contacted Amazon. they said only US citizen can receive direct deposit.

    On the other hand, I am not in the US, but I did receive mine.

    Here is the message;

    Code:
    Your Account Amazon.com
    Message From Customer Service
    
    
    Hello,
    
    In order to qualify for the direct deposit of your Associates earnings, all three of the following conditions must be met:
    
      1) Your payee address must be in the United States
      2) Your bank must be a United States Financial Institution 
      3) You must have a U.S. tax ID number or a Social Security number.
    
    Since your payee address is in *****, payment by direct deposit isn't available to you. However, you still have the option to be paid by Amazon.com gift card or check.
    
    If you select check as your payment method, we'll send payment after your earnings balance reaches $100. The check will be mailed to the payee address on file for your account.
    
    If you choose to be paid by gift card, the claim code is sent to your e-mail address for you to redeem. There is a $10 minimum for gift card payments. Gift card payments from the Amazon Associates Program can be redeemed on Amazon.com. Gift card payments will be sent to you from the e-mail address [email protected]; you may want to add this to your Safe Senders List or address book to ensure that it’s not blocked from your e-mail inbox.
    
    To change your payment method, use the following link:
    
    https://affiliate-program.amazon.com/gp/associates/network/your-account/payment-...
    
    I hope this helps.
    
    We'd appreciate your feedback. Please use the buttons below to vote about your experience today.
    
    Best regards,
    Christopher D
    Amazon.com
    
     
  13. axekicker

    axekicker Junior Member

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    Did you mention using payoneer to the email to Amazon? I hope this is just a fluke, im thinking of starting my own.
     
  14. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    And what does your friend see in his Amazon account, when he checks the status of the payment?

    This particular Amazon employee can be clueless about how the Payoneer US Payment Service works or they decided to not support it anymore for (selected?) non-US citizens. I say "selected", because apparently you and i both received our payments to Payoneer, while neither of us resides in the US.
     
  15. LuckyCharm007

    LuckyCharm007 Jr. VIP Jr. VIP

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    I have not been paid yet. In my Amazon account, it says the money was sent today but nothing in my Payoneer, yet. I believe the problem is on Payoneer's side. I'll wait a couple more days if I still have not received my money, I will open a ticket with Payoneer.

    I don't know if this information is relevant or not, but I'm Canadian.
     
  16. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    Not sure what the eff is with these payments this month. Just a moment ago i received another payment of a whopping $8, when i already received my payment on the 28th. WTF. Something is definitely not right with one of their systems.

    And while i was writing this, i received another payment of $10. The $8 payment is already loaded, but the payment status for the $10 payment is "Payment pending for approval".

    This is getting more and more weird.
     
    Last edited: Jul 31, 2017
  17. T2tkid

    T2tkid Elite Member

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    @axekicker
    No, we didn't mention using payoneer to receive payment.

    @HoNeYBiRD
    I don't know if this is going to be implemented in all the accounts. And I hope this is not. Getting paid via check is really really not something I look forward to.
     
  18. LuckyCharm007

    LuckyCharm007 Jr. VIP Jr. VIP

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    I feel ya. I received an e-mail from Amazon earlier today that the payment was processed but I have not received it in my Payoneer yet. I hope this gets fixed ASAP
     
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  19. antonjones

    antonjones Regular Member

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    Amazon/Payoneer was more slow than usual for me this month as well but I just got my payment now. You guys should give it another 24 hours before you start worrying.
     
  20. rinti

    rinti Junior Member

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    Guys getting payments via payoneer who do not reside in US, I have a couple of question.

    Did you use your real address ie not US?

    On tax information did you use real information again not US?

    Even if both my address and tax information are saying I am not in the US, I can still get payments via Payoneer via direct deposit, is that right?

    Thanks