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Am I legally required to give a refund?

Discussion in 'BlackHat Lounge' started by BlazinChron, Apr 10, 2012.

  1. BlazinChron

    BlazinChron Registered Member

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    So I sold a printer on craigslist, showed the guy it turns on, he says it doesn't work, and will make it a case if I dont give a refund.

    How I responded:
    haha you make me laugh [full name found online via his email], so I'll make you an offer. I will do some seo for your websites [xx.com] and [xx.com].(shitty weebly sites with domains found via whois) If not whatever, this will make you way more than $25(cost of printer).
    Does that sound good? [fullname] of [adresss+suite] I can play the identity game too.(he called me by my full name earlier)

    I have no plans on giving a refund but will do 5 minutes of backlinking to get him off my back. Thoughts?
     
  2. ljt3759

    ljt3759 Regular Member

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    If it doesn't work it's the right thing to give him a refund, although he does sound like a c*ck..
     
  3. Nigel Farage

    Nigel Farage BANNED BANNED

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    Bad idea. Completely wrong. You fail to mention whether or not the printer actually worked or not. Honest people make this their first point. An honest person in your situation would say:

    "I sold a printer to someone on craigslist. It was working when I sold it to him, but after the sale he says it doesn't work."

    That's how honest people see things, and that's how they respond in these situations. They have the ability to see things from both sides, both as the Seller and how it feels to have made a sale and then have to deal with someone that is complaining, and also how to see it from the Buyer's perspective, and how it feels to buy something and then find out it doesn't work.

    Not only are you not like that, but you lack the awareness that that is how honest people expect you to make your case in a public forum like this. And, you fail. You've left off the most critical detail, the part that tells us all that you are like "us". Which means you are not. Read the shitlist threads. Almost all the scammers start off by leaving-off the most critical details of their own responsibilities. You can usually read the OP and tell how the thread is going to turn out. Honest people do full disclosure right up-front, and dishonest scammers try to manipulate the information in order to portray the most-favorable impression they can. Eventually, that manipulation gets punished not only because it is dishonest, but it also makes it more difficult and time-consuming for those investigating to get the whole story. People resent being made to work harder than they should have to because someone is trying to manipulate them, and they have a tendency to punish those that try to manipulate. This is all FYI, both for you and anyone else that may need this bit of awareness.

    I think it's likely that either you knew the printer didn't work, or you didn't know if it did or not and you sold it anyways. However you choose to handle the situation, I think the first thing to do is to start from the very beginning, from the points that I've described right here. If you can't be trusted to sell a $25 printer, you can't be trusted to do backlinking either.
     
  4. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

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    It's 25 bucks... just give the dude a refund.

    Why would you start an email with "haha you make me laugh"? Just makes you sound like an immature kid.
     
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  5. Ryna1

    Ryna1 Registered Member

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    Depends on the initial sale actually. If the printer actually printed from your machine before he took it home, great. did you show that ? or just power on?

    You could do this: Ask him if it still turns on like it did when you sold it. if so, have him bring it back to you and you will agree to test it out... if it prints then no refund. If for some reason it does not print, but does turn on... you probably should give him a refund.

    Then again, an as-is sale is final. You could offer to test it , but say that the money is already spent and you can't give him a refund either way because you don't know what happened to the unit after he left. dropped, damaged, bolt of lightning, or PEBKAC

    He has no case anyways.

    your call.
     
  6. BlazinChron

    BlazinChron Registered Member

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    Thanks for your input but I think you misunderstand, Nigel, I brought him to my apartment laundry mat and showed him it powered on. I offered no refund guarantee, showed him it works, he threatened to "find my home",

    re: meathead1234, i started the txt with haha you make me laugh, because he txted me "Sir, [full name](trying to intimidate), I'm gonna have this looked into by the Sheriffs Dept. and the District Attorney.(before we could work things out, obvious hollow threat)," he called me a fraud because I wouldn't bring him inside my mothers home when neither my father or older brother were there. I had no choice.

    re: ryna, I will never bring this man near my house, after his threats.

    And before all the noobs hop on the it's your fault bandwagon, this was just the most recent reply, also he has accepted my offer and we cool.

    Also, IDGAF who you are, I'm not doing anything to help you if you make threats before I can offer to make things right.

    Thanks all for your input.
     
  7. wMercw

    wMercw Junior Member

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    If the printer did not work then I feel like you should refund the money, I mean you can make $25 easily if you just work hard and a few hours of work later, you will get it back. The guy does sound like an A$$ and if he does make a case out of it it will waste more of your time which you could be spending on making real money. No need to make unnessary complications.
     
  8. wke102

    wke102 Regular Member

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    It's only $25, you could give him the refund and get back your printer. Not worth talking with retards...LOL
     
  9. makinsales

    makinsales Regular Member

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    He can't make a case out of it, its not like you gave him a guarantee. Its craigslist if the dude wants a nice printer, tell him to take his broke ass up to best buy.
     
  10. jon_xx_x

    jon_xx_x Jr. VIP Jr. VIP

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    Jesus christ it's $25, no cop is going to do anything about that anyways lol.
    But from the sounds of it, it sounds like you did try to scam him. Correct me if I'm wrong, but it seems like the printer turns on but doesn't work. So you tricked him by showing him it turns on but obviously didn't prove it worked.

    I know it's settled, just wanted to add my two cents!
     
  11. Nigel Farage

    Nigel Farage BANNED BANNED

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    My "misunderstanding" was based on your failure to mention certain facts. Even after I mention this, you still fail to take responsibility for your failures. And, even if we assume what you say is the truth (which I don't) you still conveniently fail to mention whether or not the printer actually printed vs. merely "powering on". You studiously avoid this point, yet those of us that have the ability to empathize with the Buyer do not care if we would have purchased a printer that only "powered on"; what we want to know is if it actually printed. That's the information you hid from the Buyer, and that is the information you still attempt to hide in this thread.

    DID THE PRINTER ACTUALLY PRINT, OR NOT ?

    Did you deliberately choose to meet the Buyer in the laundry room of your apartment so that he wouldn't know where you lived? And did it also conveniently fit you desire to hide the fact that, while it wouldn't print, it would power on, but since you are both in the laundry room there's no way to test the ability of the printer to actually print. Ooops. How convenient.

    And now you would have us all believe that this "crazy" Buyer is threatening you, as if somehow HE is the problem. We should all feel sorry for YOU, right? The "victim". I think not.

    But now everything is all better, because the guy that used to be threatening you is now willing to do some sort of business with you (because you are so honest and forthright, and want to make things right). I think, at core, you realized your personal safety was in jeopardy unless you did something to keep the Buyer from finding you. I think, after it was too late, you realized that the laundry room was still too close to where you lived, and that the Buyer had a good chance of finding you and punishing you for what you did, and that this is the ONLY reason why you made any effort to fix the situation.
     
    Last edited: Apr 10, 2012
  12. mrsix

    mrsix Power Member

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    Some people just say that crap. I've got a few friends that are quite the asshats at times and they say stuff like that constantly.
     
  13. evilman11

    evilman11 Junior Member

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    he's probably just a cheapskate that wanted to print off a bunch of shit. now that he's done with it, he wants his money back. that happened to a friend of mine a few years back. friend sold a printer to someone through some classifieds paper for about the same dollar amount. the person was bitching about how it wasn't working right and tried to make a big deal out of it. friend ended up refunding because it wasn't worth the bullshit. the funny part is that the ink cartridges were damn near empty when my friend got it back, and they were half full when the sale was made. people do all kinds of stupid shit like that.

    if I were you though, I wouldn't worry about this guy. since there's no written agreement (bill of sale), it's just his word against yours. that he said she said bullshit doesn't go very far in court. if he was nice about it, i'd just give him a refund since it's not much money. since he decided to be a dick and throw threats around though, i'd tell him to go shove that printer up his ass.
     
  14. kirkonpolttaja

    kirkonpolttaja Senior Member

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    I got the impression that you guys are saying that the guy who bought the printer was heavenly sweet guy who is the victim? Buyer didnt took notice that maybe it got broke when it was handled by transport? shipping? DOA?

    If i'm gonna sell something and it gets broke on the way, depends on unit which is sold, you cant expect the seller to vomit out the refund if UPS screws up the shipping? it's UPS fault and shit happens all the time.
    But EVERY issue can be handled with calm manner, buyer was dick to attack directly towards seller right after he/she noticed that the printer is not functioning and he set status to "sue!" without any discussion.

    This is main reason i dont sell stuff online these days, i get f*cking stressed because of dick buyers questioning your 100% legit and 100% functioning product and i'm waving it infront of the possible buyer!!
    buyer: "how do i know you have the stuff?"
    me: "Well i can say that i have it as it right here *showing the product*"
    buyer: "well i dont know.... i bet it doesnt work"
    me: "yes it works, see for yourself! *hands the product*"
    buyer: "well i'm not sure if i like this particular model eventough it's the right one and i have wanted it for past 10 years and it is the only product which can integrade with my other items.... i dont know"
    me: "......"
     
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  15. seotreat

    seotreat Registered Member

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    Guy, please give him back his money because from the look of the whole scenario, it was an intentional act of yours to corn the naive man who did not know that he was led into a lions den to be taken advantage of by you.

    No matter how you look at, yeah I know it only $25 you will say, but to the guy in question, it means alot for him. Then on your part offering backlinks shows out rightly that your conscience is not clear, "you are feeling guilty of the act".

    In my opinion, please refund him the $25 and concentrate more on a better way to make legit cash rather than being a corn artist just for $25. Merely doing 1 or 2 backlinks for a client will give you more than that amount of money.
     
    Last edited: Apr 10, 2012
  16. JohnG

    JohnG Junior Member

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    If you sold him a broken printer you should refund him. If the printer actually prints, not just turned on, I would tell the guy to go **** himself.

    Unless you live in a very small town where the cops have absolutely nothing to do, can't even find someone to give a speeding ticket to kinda bored, then I wouldn't worry about him coming after you.
     
  17. BlackxHat

    BlackxHat Power Member

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    are u that broke u gonna scam him 25 bucks?
     
  18. extremephp

    extremephp BANNED BANNED

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    Printer gets him SEO Service. Will a broken pen get him a Condom?;)
     
  19. knall

    knall Regular Member

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    Times are tough when $25 is worth such a hassle.
     
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  20. Dawgtown

    Dawgtown Junior Member

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    This is kinda strange....I just read a post on some forum about a guy that got scammed for a $25 broken printer. Weird!

    Just kindding!

    Hey, I sell on eBay and CL all the time. It is always worth it to save your reputation. Offering him free SEO services or backlinks vs. giving him a refund is like saying "yeah, I sold you a bunk printer so here ya go." If it truly worked in the first place, then why give him anything back? Sounds like an admission of guilt to me.

    Proper action in this case would be to work with the guy on this....even if he's an a$$hole and deserves this. Offer to connect and test it on his computer system for him. Maybe walk him through step-by-step connection and operation. You never know, this guy may actually be looking for SEO and backlinking services and if you help him out, he may even pay for it.

    Truth of the matter is, you never really know who you are dealing with on CL. Also works the same way on Fiverr. People post gigs all the time and reputation is a killer on there. Do goo for others and they will continue to buy from you in the future. I have had many Fiverr gigs that I sold form short-term JV's with others where we profited in the $1000s! I have sold cars on CL that I wound up later installing car stereos into and made $100s on. You just never know what mutually beneficial relationship you can form with someone until you actually try.

    Be nice, don't laugh at a guy, worst case scenario.....take the printer back and sell it to someone else for $25. At least this way, everyone is happy in the end.