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All of my fucking domains are GONE

Discussion in 'Domain Names & Parking' started by ddf1980, May 30, 2009.

  1. ddf1980

    ddf1980 Junior Member

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    what the FUCK! Yesterday all of my godaddy domains were up and running and intact. This morning they were fine, tonight they're ALL FUCKING GONE.

    So I called godaddy. Somebody put a shitload of random ass domain names (shit i would never buy) and other crap (ssl, hosting, etc.) in my shopping cart...all to the tune of $800+

    Hope they didnt think they were gonna buy some shit with the payment method i have on file...cause whats on file is a old ass paypal account with $0 in it.

    So now godaddy customer service says I have to REBUY all of my 27 domains even though NONE of them are expired. The closest one expires in August.

    Advice on this one? Cause i'm fuckin stumped and frustrated and ready to beat the shit outta the next thing I see moving.
     
  2. rainy

    rainy Registered Member

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    o_O is that real? How many domains do you own?

    If the number of domains are huge you may want to sue them but then again, you will lose money on the process

    Sorry can't help you much. I dislike godaddy after reading their ebook and always buy domains in namecheap
     
  3. ddf1980

    ddf1980 Junior Member

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    27 domains..vanished.
     
  4. DrJekyll

    DrJekyll Senior Member Premium Member

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    1] pick up the phone

    2] dont use godaddy again

    3]better secure your passwords
     
  5. Alex Brooks

    Alex Brooks BANNED BANNED

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    Also run a anti virus scan and make sure your system is secure. :)
     
  6. pubenemy

    pubenemy Registered Member

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    Thats crazy! Ive never liked godaddy you gotta jump through hoops it seems to do anything, yet someone easily hacked your account. I dont use enom per say, they are an ENOM reseller, and I use enom as I'm an enom reseller. I love them for their great features, but the pirces seem to keep going up and up.. They blame it all on ICANN but who knows.... Sorry this happened I hope godaddy gets it straightened out quick!
    -Mike
     
  7. dogdog

    dogdog Regular Member

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    Contact and deal with Godday Support or Customer Service directly.
     
  8. turnhardtoeasy

    turnhardtoeasy Junior Member

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    Contact godaddy...
    tell them that y should you pay if you didnt do what has been done...
    tell them that you are recording the call and you will be putting it all over youtube, facebook and domain selling forums...
    I think this would make them look into the matter with more serious eye... :)

    *****
    and keep us informed...
     
  9. RamChaturvedi

    RamChaturvedi Supreme Member

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    27 gone...:eek:...i also think that you shd contact the staff asap..else it will become a history....:pepsi:
     
  10. keith6andco

    keith6andco Regular Member

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    I think you should ask to speak with a team leader at go daddy and ask him (nicely !) about the legal side of your contracts - and mention ICANN. usually , when ICANN get involved it shakes things up real well - better yet - contact ICANN and get them in on the act - easily enough done - just google ICANN and you have the contact details immediately - they are swift to act and they worked beautifully on my behalf

    hope this helps
     
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  11. spaceinvader

    spaceinvader Regular Member

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    i hope banks dont start taking the same approach... someone rips off your credit card so they take all the money out of your account and tell you to earn it again. :)

    that doesnt sound right, why should you have to buy again?
     
  12. r00t

    r00t Regular Member

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    Isn't there a way to see to whom they were transfered?
     
  13. sikx

    sikx Registered Member

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    I can only suggest you to go away from GoDaddy, they are really the worst when it comes to such cases, because they're incompetent as hell.
    Personally I go with namecheap.com and did not get disappointed at all yet and I have more than 30 domains there for a while now, give them a try.
    And if you're gonna buy domains there use coupon code INTERFACE ;) 10% off
     
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  14. bluewhale

    bluewhale Newbie

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    this is utterly insane. I have to go and use more strong passwords.
     
  15. ddf1980

    ddf1980 Junior Member

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    They weren't transferred to anybody. Seemed like godaddy just snatched em. No spam reports, nothing.

    I talked to 3 customer service agents last night and all of em couldnt fix my problem without me having to buy them back.

    I technically couldn't register them with another registar because they're not expired. So I emailed customer support before I went to be last night. Woke up this morning with a response saying sorry for the inconvenience, we've restored all the domains back to your account.

    No explanation of what happened, nothing.

    The godaddy gods blessed me with my domains back. Lesson learned...don't use godaddy.
     
  16. r00t

    r00t Regular Member

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    Glad to hear that mate!
    I've only used godaddy when I was starting out, now is namecheap FTW!

    I've heard those godaddy stories way too many times!
     
  17. justthinking

    justthinking BANNED BANNED

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    I have never had a problem with godaddy. I have ~500 domains with them and counting. I think Harro also had a problem with them awhile back. If I remember correctly, they stole some of his domains also. I think he was able to get them back too.
     
  18. keropikero

    keropikero Regular Member

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    I have about 20 domains with godaddy and touchwood everything's ok for now. If I plan to buy 100 domains shortly, am I risking a lot by going for godaddy's bulk pricing (which gets me a .com at 7.29)?
     
  19. sinewave

    sinewave Senior Member Premium Member

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    Ask to speak with a supervisor or someone higher up in the decision/customer service chain. You shouldn't have to repurchase perfectly good, non-expired domains just because godaddy didn't authenticate the fake user properly.

    And yeah, as others have said, change your password and move those domains to namecheap. GoDaddy sucks hard.

    Also, if you don't have a good firewall you may need to get one pronto to keep out the keyloggers. I had an incident 5 years ago in which a keylogger got some of my information and began registering domains on one of my accounts. By chance I was checking my registrar account at the time and caught it in progress. Amex took care of the details for me in getting charges reversed.

    Anyway, ZoneAlarm Pro is good for keeping communications in and out of your system in check, although it doesn't play well with ProxyFirewall so ESet is my current setup for security.

    Again, call GD back and talk to someone higher up.
    Good luck!
     
  20. sydneyhoover1969

    sydneyhoover1969 Newbie

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    Sue them in small claims court. In most states they cannot hire an attorney to represent them because it's small claims court. If they are far from where you live, there's a 99.99% chance they will not show up, and you will win by default. Then take your small claims judgment and get the court to give you a writ or levy (whatever they use where you live).

    Find out which bank they processed all of your payments thourgh (which you should have the records) and then take your Writ/Levy to the marshal or sherriff in your district who processes these writs - and they will go to any branch of that bank and get YOUR money.

    It's a little bit of a long process, but let me tell you it is so well worth it when you get a nice check right from their own bank.

    Even if they do send a representative to show up at the small claims court, you have an extremely strong case because they cannot take an asset away from you that you already paid for (it's kind of like self help, which the law frowns upon).

    Disclaimer: this is not legal advice but general information given by someone who has been through the process. Just in case you are wondering, I am an attorney :)

    Good luck!
    Syd