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The original statement "We will refund if we fail to deliver on time. We will not refund you if we start working." is contradictory because it sets two opposing conditions for a refund that don’t logically align:
  1. First Clause: "We will refund if we fail to deliver on time."
    • This implies a guarantee of a refund if there’s a delay, showing commitment to punctuality and reliability. It assures the buyer that their money is safe if delivery isn't met within the promised timeframe.
  2. Second Clause: "We will not refund you if we start working."
    • This implies that once work begins, a refund is off the table, even if the delivery is delayed. This completely contradicts the first clause, which promised a refund in case of a delay, because "starting work" would occur well before any delay becomes an issue.
The contradiction lies in the fact that the first clause promises a refund for late delivery, while the second clause removes any possibility of a refund once work begins—meaning the refund guarantee is void as soon as the project starts, regardless of delays. This would understandably confuse the buyer and erode trust, as the conditions are unclear and mutually exclusive.
 
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