Choon-Hee
BANNED
- Joined
- Aug 8, 2022
- Messages
- 6
- Reaction score
- 2
(No Tier) Fake Account & Reviews
Count me in.
Please can someone take a look at ticket #207113 - support is usually pretty fast but this has been over 24 hours and I"m unable to get started with a new project![]()
Ticket #596183 - permanently suspended for one spam report??
Hello, Dear Sudhagaran
Our Acceptable Usage Policy point 1.3 is very clear we don't tolerate any spam in our network.
If you believe that is not made by you, reply in the same ticket.
Please, note that Alexhost can refuse and deny any service to anyone who breaks our rules (even if is caused by 3rd party like nulled plugins, nulled themes or virus)
We reserve the right to refuse to reactive the service again. This is a decision that is made and analyzed by our staff.
https://alexhost.com/acceptable-usage-policy/ (please review the point 1.3)
Best Regards,
Alexhost
I understand, but usually when we receive a spam report hosts forward it to us and not a direct suspension. just saying.