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alexhost1

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Please can someone take a look at ticket #207113 - support is usually pretty fast but this has been over 24 hours and I"m unable to get started with a new project :)

Hello, Dear Sudhagaran

We answered in your ticket.

Best Regards,
Alexhost

sQIEBMg.jpg


Hello, Dear Customers

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Those are discount codes that are available FOR LIMITED TIME. Only 11 times can be used for each one!
That means that is limited discount per usage, this means if 11 clients buy, this discount will be expired!

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VPS Managed - 50% OFF Discount Code: blackfriday50%


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Don't wait anymore, this discount codes are now available and is limited! Be fast!

Read more in our blog:

Happy Blackfriday,
Best Regards.
Alexhost
 

alexhost1

Regular Member
Marketplace seller
Joined
Sep 19, 2019
Messages
384
Reaction score
79
Website
alexhost.com
sQIEBMg.jpg


Hello, Dear Customers

THE TIME OF BLACKFRIDAY is now here! Don't wait more.
Those are discount codes that are available FOR LIMITED TIME. Only 11 times can be used for each one!
That means that is limited discount per usage, this means if 11 clients buy, this discount will be expired!

Don't lose your time and waiting for the blackfriday day, we are doing that now and don't let this opportunity go away!

VPS Managed - 50% OFF Discount Code: blackfriday50%


Dedicated Servers - 11% OFF Discount Code: blackfriday11%

Litespeed Hosting / Shared Hosting - 5% OFF Discount Code: blackfriday5%


Don't wait anymore, this discount codes are now available and is limited! Be fast!

Read more in our blog:

Happy Blackfriday,
Best Regards.
Alexhost
 

alexhost1

Regular Member
Marketplace seller
Joined
Sep 19, 2019
Messages
384
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Website
alexhost.com
Hello everybody.

IMPORTANT NOTICE: Downtime (today)

Unfortunately the electricity went out again. If you are a customer of ours we apologize, but this was due to the war and energy problems with it. unfortunately it is difficult to predict natural disasters or unexpected things. We are already working on it. We are going to increase our capacity in terms of generators. The war is also affecting Moldova in terms of electricity, unfortunately we do not control the war.

As compensation, we will add more free days due to these unexpected events. The power outage due to the war in ukraine is affecting moldova and some companies near the border with ukraine.

We are very sorry for this, but these are things that sometimes we do not have one hundred percent control.

Best Regards,
Alexhost
 

alexhost1

Regular Member
Marketplace seller
Joined
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Messages
384
Reaction score
79
Website
alexhost.com
sQIEBMg.jpg


Hello, Dear Customers

THE TIME OF BLACKFRIDAY is now here! Don't wait more.
Those are discount codes that are available FOR LIMITED TIME. Only 11 times can be used for each one!
That means that is limited discount per usage, this means if 11 clients buy, this discount will be expired!

Don't lose your time and waiting for the blackfriday day, we are doing that now and don't let this opportunity go away!

VPS Managed - 50% OFF Discount Code: blackfriday50%

Dedicated Servers - 11% OFF Discount Code: blackfriday11%

Litespeed Hosting / Shared Hosting - 5% OFF Discount Code: blackfriday5%

Don't wait anymore, this discount codes are now available and is limited! Be fast!

Read more in our blog:

Happy Blackfriday,
Best Regards.
Alexhost
 

qctx

Newbie
Joined
Nov 4, 2022
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Is it possible to buy 2 months (for 2 hosts 2 months each)?
 

alexhost1

Regular Member
Marketplace seller
Joined
Sep 19, 2019
Messages
384
Reaction score
79
Website
alexhost.com
sQIEBMg.jpg


Hello, Dear Customers

THE TIME OF BLACKFRIDAY is now here! Don't wait more.
Those are discount codes that are available FOR LIMITED TIME. Only 11 times can be used for each one!
That means that is limited discount per usage, this means if 11 clients buy, this discount will be expired!

Don't lose your time and waiting for the blackfriday day, we are doing that now and don't let this opportunity go away!

VPS Managed - 50% OFF Discount Code: blackfriday50%

Dedicated Servers - 11% OFF Discount Code: blackfriday11%

Litespeed Hosting / Shared Hosting - 5% OFF Discount Code: blackfriday5%

Don't wait anymore, this discount codes are now available and is limited! Be fast!

Read more in our blog:

Happy Blackfriday,
Best Regards.
Alexhost
 

alexhost1

Regular Member
Marketplace seller
Joined
Sep 19, 2019
Messages
384
Reaction score
79
Website
alexhost.com
Ticket #596183 - permanently suspended for one spam report??

Hello, Dear Sudhagaran

Our Acceptable Usage Policy point 1.3 is very clear we don't tolerate any spam in our network.
If you believe that is not made by you, reply in the same ticket.

Please, note that Alexhost can refuse and deny any service to anyone who breaks our rules (even if is caused by 3rd party like nulled plugins, nulled themes or virus)

We reserve the right to refuse to reactive the service again. This is a decision that is made and analyzed by our staff.
https://alexhost.com/acceptable-usage-policy/ (please review the point 1.3)

Best Regards,
Alexhost
 

Sudhagaran

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Joined
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Hello, Dear Sudhagaran

Our Acceptable Usage Policy point 1.3 is very clear we don't tolerate any spam in our network.
If you believe that is not made by you, reply in the same ticket.

Please, note that Alexhost can refuse and deny any service to anyone who breaks our rules (even if is caused by 3rd party like nulled plugins, nulled themes or virus)

We reserve the right to refuse to reactive the service again. This is a decision that is made and analyzed by our staff.
https://alexhost.com/acceptable-usage-policy/ (please review the point 1.3)

Best Regards,
Alexhost

I understand, but usually when we receive a spam report hosts forward it to us and not a direct suspension. just saying.
 

alexhost1

Regular Member
Marketplace seller
Joined
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Messages
384
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Website
alexhost.com
sQIEBMg.jpg


Hello, Dear Customers

THE TIME OF BLACKFRIDAY is now here! Don't wait more.
Those are discount codes that are available FOR LIMITED TIME. Only 11 times can be used for each one!
That means that is limited discount per usage, this means if 11 clients buy, this discount will be expired!

Don't lose your time and waiting for the blackfriday day, we are doing that now and don't let this opportunity go away!

VPS Managed - 50% OFF Discount Code: blackfriday50%

Dedicated Servers - 11% OFF Discount Code: blackfriday11%

Litespeed Hosting / Shared Hosting - 5% OFF Discount Code: blackfriday5%

Don't wait anymore, this discount codes are now available and is limited! Be fast!

Read more in our blog:

Happy Blackfriday,
Best Regards.
Alexhost

I understand, but usually when we receive a spam report hosts forward it to us and not a direct suspension. just saying.

Hello, Dear Sudhagaran

We understand your question, but spam reports is not something that you can just close and is done.
The IP usually is blacklisted and some of lists we need to pay to unlist the IP.

Specially if you used shared hosting (I don't know which service you used, but shared the IP is shared, we don't tolerate that for others clients safety and reliability)
You breaked our rules, you can open a ticket support or replying the same. The abuse department will decide, but like I told you, they can refuse.

Best Regards,
Alexhost
 

Sudhagaran

Junior Member
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I'd like to request a refund for this - sent in a request 24 hours ago and still haven't heard a response.

THANK YOU FOR PAYMENT! INVOICE #20221172851 STATUS: Paid TOTAL PAID: €16.80

I wanted to move the files to a different Alexhost server but the server was suspended and you guys wouldn't even temporarily unsuspend it for me to move the files so i decided to just move everything to a different host. Cheers
 

alexhost1

Regular Member
Marketplace seller
Joined
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Messages
384
Reaction score
79
Website
alexhost.com
sQIEBMg.jpg


Hello, Dear Customers

THE TIME OF BLACKFRIDAY is now here! Don't wait more.
Those are discount codes that are available FOR LIMITED TIME. Only 11 times can be used for each one!
That means that is limited discount per usage, this means if 11 clients buy, this discount will be expired!

Don't lose your time and waiting for the blackfriday day, we are doing that now and don't let this opportunity go away!

VPS Managed - 50% OFF Discount Code: blackfriday50%

Dedicated Servers - 11% OFF Discount Code: blackfriday11%

Don't wait anymore, this discount codes are now available and is limited! Be fast!

Read more in our blog:

Happy Blackfriday,
Best Regards.
Alexhost
 

alexhost1

Regular Member
Marketplace seller
Joined
Sep 19, 2019
Messages
384
Reaction score
79
Website
alexhost.com
BjO79nV.jpg

Christmas is COMING soon! Alexhost have a exclusive PROMOTION! For LiteSpeed Web Hosting only until 31/12/22 and limited!

This promotion code is limited per usage and date, and this discount applies to ANY LiteSpeed Package! I repeat ANY! Yes you heard right! Ez

30% OFF Discount code: xmas22


Can be used in ANY LiteSpeed Packages! Buy here:


Do you want more Extreme LiteSpeed Hosting Package?


How to apply discount codes? Click in Spoiler:
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Happy Christmas! Ding dong!
Best Regards,
Alexhost
 
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