- Sep 19, 2019
- 562
- 97
hello, here is ticket# 368407, my site is down for long time, where is IT support?
Hello, Dear yesupedward
Sorry for your issue, we already checked your issue and seems fixed from our side.
The issue was fixed. When you do updates you should make always a backup.
Backup is always recommended to avoid any issue. Our support was checking your issue and there are some updates that gone wrong, but already fixed.
If you still have that issue please reply in the same ticket.
Best Regards,
Alexhost