AlexHost | Offshore DMCA Ignored Hosting Moldova | VPS & Dedicated Servers

changky

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Welcome back to BHW.
I am your client (using VPS2 package for half year now), and really happy with your service. Overall, it was a really worth of the price. No live support, but email support always reply in less than an hour with real solution! Love it.

Glad to see you back to this forum.
 
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lulolulito

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I signed up for AlexHost Service, once I got the VPs running (took about 30 mins to setup, it usually takes me 5 mins with runcloud.io) i realized their servers were too slow for my likings, but I continued to test my site on it.
I then realized that the speed was too slow and ping time was way too high for my website, my site was taking between 20-30 secs to load, when before it loaded in 2-3 secs on DigitalOcean.

I asked for a refund since they state on their website they will give you a refund if you are not happy within the first 30 days, well I was on day 1, they said they will pass the request to someone else, it's been now 3 to 4 days and I have not heard a beep from them.

My suggestions for anyone else looking for hosting is to stay away from them, I ended up getting service from another offshore company in Russia listed here on BHW, they are fast, runcloud VPs installed in 2 minutes and my sites load in less than 2 seconds now.

This time I only signed up for a month instead of paying 12 months upfront like I did with AlexHost, but now I will definitely upgrade to yearly as soon as AlexHost gives me a refund. (if they do) or I will pay again.

PS. I emailed AlexHost asking them how long they take to issue a refund, they replied that it takes 14 days. so we will see in 10 more days....

Funny that I posted this 5 minutes ago and AlexHost issued the refund, My initial cost for the VPS was $71.88 they refunded me $57.50

This was for a whole year subscription that was "used" for only 1 day, I tried to destroy the VPS but they disabled that on their back panel, so it was impossible for me to do that.

So if you divide 71.88 / 365 days it should be 0.1969 per day, I should have been charged 0.79 cents, but instead they charged 14.38

Beware of this future buyers.

alexHost refund.jpg


I am not crying for the $14, just letting you guys know of my experience with this company.

peace out!
 

alexhost1

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I signed up for AlexHost Service, once I got the VPs running (took about 30 mins to setup, it usually takes me 5 mins with runcloud.io) i realized their servers were too slow for my likings, but I continued to test my site on it.


Thanks for your review. We have analyzed your task on our test virtual server. Installation of runcloud.io took exactly 5 minutes, I recorded a video, you can see for yourself.


To begin with, you could write to us about the problem. I am sure that our technical team would have easily solved this problem. ;)

We respect our customers and always try to be better. :oops::oops::oops:
I liked to make video tutorials, maybe I should do it more often for BHW users?
 

lulolulito

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Thanks for your review. We have analyzed your task on our test virtual server. Installation of runcloud.io took exactly 5 minutes, I recorded a video, you can see for yourself.


To begin with, you could write to us about the problem. I am sure that our technical team would have easily solved this problem. ;)

We respect our customers and always try to be better. :oops::oops::oops:
I liked to make video tutorials, maybe I should do it more often for BHW users?
Perhaps it was the location of the server, my VPS was located in Moldova and my visitors are in the USA, I used BunnyCDN + cloudflare for global distribution.

My VPS config was:

PROMO
2 Cores
4096 MB40 GB SSD100 MBps1 IPv4KVM

I use the same process as you did on the video, only that my setup took around 30 minutes, but also after the install my server was slow at generating pages.

Maybe I got a limon VPS and I should had contacted support, but I have done many installations with Runcloud, I currently have 18 VPS running with them and none has taking this long to setup.

I appreciate the answer and showing us that it can be done.

About charging $14 for 4 days of usage is a bit high IMO

I am also glad I found this other DMCA Hosting provider here in BHW and my sites are running fast from them.
 

GainTheImpossible

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connect-time.com
I think you were a bit exaggerated, not to be mean but their service is top-notch and if you had a problem(which may occur with any other hosting on this planet), you should've contacted the support.

Their VPS worked wonders for me.


Perhaps it was the location of the server, my VPS was located in Moldova and my visitors are in the USA, I used BunnyCDN + cloudflare for global distribution.

My VPS config was:

PROMO
2 Cores
4096 MB40 GB SSD100 MBps1 IPv4KVM

I use the same process as you did on the video, only that my setup took around 30 minutes, but also after the install my server was slow at generating pages.

Maybe I got a limon VPS and I should had contacted support, but I have done many installations with Runcloud, I currently have 18 VPS running with them and none has taking this long to setup.

I appreciate the answer and showing us that it can be done.

About charging $14 for 4 days of usage is a bit high IMO

I am also glad I found this other DMCA Hosting provider here in BHW and my sites are running fast from them.
 

lulolulito

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I think you were a bit exaggerated, not to be mean but their service is top-notch and if you had a problem(which may occur with any other hosting on this planet), you should've contacted the support.

Their VPS worked wonders for me.

I didn't exaggerate, the VPS did take about 30 mins to setup for me, then my site loaded a page in 20-30 secs.
I understand that sometimes servers can be lagged due to distance and the hardware, that's why I asked for a refund.

My second issue was that they charged me $14 for 4 days of usage, and it was 4 days because it took them 3 days to cancel my services, the first day I realized my website was loading too slow I requested a cancelation, but they didn't do anything till 3 days later.

Screen Shot 2020-12-17 at 2.14.10 AM.jpg

There is no way to destroy the VPS like I am able under DigitalOcean, Vultr and other providers I currently use, so the computer kept going until they refunded me.

Anyways, like I said, their service is probably good for the European market, they are geolocated better for them, in my case is was too slow for my USA audience.
 

alexhost1

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alexhost.com
PROMO CODE SAVE 5% - BHWALEXHOST
 

djsobuj

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You want to run an Internet project, but still don't know where to start?
First of all, you need to think about choosing the server where it will be located.
Need some help with that? Contact AlexHost directly, right now. We’ve been operating on the market since 2011, and during this time we’ve earned an impeccable reputation, which is confirmed by numerous positive feedback from customers.


Plans VPS
VPS 1 - 1.5 GB RAM, 1 core, 10 GB SSD, IPv4 - 4 euro month or 11.88 euro / year
VPS 2 - 4 GB RAM, 2 cores, 40 GB SSD, IPv4 - 10 euro month or 60 euro / year
VPS 3 - 8 GB RAM, 4 cores, 80 GB SSD, IPv4 - 16 euro month or 144 euro / year
*All servers come with 100 Mbps guaranteed.

Plans Hosting
5 sites, 5 Mysql Databases, 1GB SSD Disk, Cpanel - 10 euro / year
20 sites, 20 Mysql Databases, 5GB SSD Disk, Cpanel - 30 euro / year
Unlimited Sites, Unlimited Mysql Databases, 10GB SSD Disk, Cpanel - 70 euro / year
*Unlimited Traffic & Free Anti DDoS Protection

Plans Dedicated servers

i7-9700 DDR4 / 32 GB RAM / 256 GB SSD - 80 euro / month
i7-9700 DDR4 / 16 GB RAM / 1 TB HDD - 70 euro / month
i5-4570 DDR3 / 16 GB RAM / 1 TB HDD - 49 euro / month
i3-2120 DDR3 / 8 GB RAM / 1 TB HDD - 35 euro / month
DualCore G4400 DDR4 / 4 GB RAM / 1 HDD TB - 25 euro / month
*All servers come with 1 Gbps shared

Project storage location
All special equipment is stored in our own AlexHost data center. It is located in the Republic of Moldova (Chisinau) in the bomb shelter of the former military plant (at a depth of 5 meters below the ground), hence we guarantee the absolute security of confidential data. Our technicians work in 24/7 mode, ready to immediately fix any problem that occurs.

Technical support
If you have any questions, you can always contact our 24h S.R.L.AlexHost customer support team, which will provide you with the prompt and highest quality assistance.

Anonymity and confidentiality
Our company is registered in the territory of the Republic of Moldova (legal information at . We observe all the legislative norms of the Republic of Moldova and guarantee utterly legal and transparent cooperation. We use only licensed software, which allows us to ensure the maximum anonymity and confidentiality of our customers (we don’t require passport scans or other documents to prove the identity of the customer).

Refund Policy
AlexHost company guarantees you a refund of the deposited funds, within the first 30 days after payment, in case you are not satisfied with the quality of services. The money back guarantee applies only to hosting services, virtual servers (VPS)

CONTACT US
Email : [email protected]
Tel. : + (373) 22 87-87-87
Web : AlexHost.com
Skype : alexhost.md
Do you only ignore DMCA on VPS or dedicated servers? what about shared hosting? Then you should mention it on your BST.
 

alexhost1

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Wishing you a Happy Holiday and a joyful New Year. Best wishes from your friends at AlexHost.
PROMO CODE 5% - BHWALEXHOST
 

Sohaib3594

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Please fix ur issues asap, its been more then 6 hours now, hosting and everything is completely down. you are coming online here and not replying and giving any response. Totally unprofessional behavior
 

alexhost1

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Please fix ur issues asap, its been more then 6 hours now, hosting and everything is completely down. you are coming online here and not replying and giving any response. Totally unprofessional behavior

To our valuable AlexHost customers,

We're sorry. At 10.00am today, we experienced network node crashed which affected 50 customers.

We know what it feels like to be waiting for a resolution to a problem, and we're sorry we put you in that situation.

To help make it better, we are doing a full analysis on this issue, the root cause, the impact, and how to prevent this from happening again. Thank you for your patience.
There are no problems at the moment

Sincerely, AlexHost
 

Sohaib3594

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Down again :mad:
This site can’t be reached
alexhost.com took too long to respond.
 

MEng

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The downtime didn't affect me anyway. I have two VPS servers for looong time now with them. Didn't experience the downtime.
But I had to wait few hours to pay my invoices since their main website was down.
 

alexhost1

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Hi, to all customers and Clients.
We are working to get this situation back to normal.

Unfortunatly we are suffering an Large DDoS Attack, we activated Anti-DDoS, and contacted our Anti-DDoS Filter (Voxility) which doesn't have time to cope the attacks.

We're doing our best to give our customers and clients the best service, we can give.

Some clients are not affected by this DDoS Attacks, that is because some of them, are working without any problem.

The Web Hosting Shared plan is having a huge ddos attack, which we are trying to solve and working on it. That is the main reason why, our website, bills, panels in AlexHost are offline sometime.

Sorry for this, and we will compensate anyone.
Our apologies. AlexHost Team
 

18young

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I am gonna try their VPS but now I am afraid of that :(
 

Rawr420

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Vouch for AlexHost.

PROS
Cheap Prices
Decent Network
Support reasonable
Decent Uptime
Privacy assured

CONS:
Anti-DDoS should be always available for client
Monero / XMR / PaySafeCard not available payments.

Here is a review of VPS


Network (keep in mind, this is a 100Mbps Connection)
10656782582.png


Disk Write Performance:
[email protected]:/home/bench# dd if=/dev/zero of=diskbench bs=1M count=1024 conv=fdatasync
1024+0 records in
1024+0 records out
1073741824 bytes (1.1 GB, 1.0 GiB) copied, 3.21432 s, 334 MB/s

Disk Read Performance
[email protected]:/home/bench# dd if=diskbench of=/dev/null bs=1M count=1024
1024+0 records in
1024+0 records out
1073741824 bytes (1.1 GB, 1.0 GiB) copied, 3.88626 s, 276 MB/s

memmory buffered read performance
[email protected]:/home/bench# dd if=diskbench of=/dev/null bs=1M count=1024
1024+0 records in
1024+0 records out
1073741824 bytes (1.1 GB, 1.0 GiB) copied, 0.542125 s, 2.0 GB/s

Benchmark
\\\\\\\\\\\\\ BENCHMARK \\\\\\\\\\


nench.sh v2019.07.20 -- https://git.io/nench.sh
benchmark timestamp: 2020-12-27 23:09:04 UTC
-------------------------------------------------

Processor: Common KVM processor
CPU cores: 4
Frequency: 2099.998 MHz
RAM: 7.8G
Swap: 89M
Kernel: Linux 4.4.0-194-generic x86_64

Disks:
vda 80G HDD

CPU: SHA256-hashing 500 MB
5.311 seconds
CPU: bzip2-compressing 500 MB
8.633 seconds
CPU: AES-encrypting 500 MB
5.561 seconds

ioping: seek rate
min/avg/max/mdev = 182.7 us / 325.8 us / 17.8 ms / 287.1 us
ioping: sequential read speed
generated 6.09 k requests in 5.00 s, 1.49 GiB, 1.22 k iops, 304.3 MiB/s

dd: sequential write speed
1st run: 601.77 MiB/s
2nd run: 851.63 MiB/s
3rd run: 721.93 MiB/s
average: 725.11 MiB/s

I have read about Uptime, ever hosting provider have downtime. Most of them, can't guarantee 100% uptime. When they face some trouble.

Last 16 hours > NO DOWNTIME.
uptime.PNG

In overall decent prices, cheap and support is not the fastest in the world, but they help you. So, I recommend AlexHost.
Good service provided.
 

18young

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Vouch for AlexHost.

PROS
Cheap Prices
Decent Network
Support reasonable
Decent Uptime
Privacy assured

CONS:
Anti-DDoS should be always available for client
Monero / XMR / PaySafeCard not available payments.

Here is a review of VPS


Network (keep in mind, this is a 100Mbps Connection)
10656782582.png


Disk Write Performance:


Disk Read Performance


memmory buffered read performance


Benchmark


I have read about Uptime, ever hosting provider have downtime. Most of them, can't guarantee 100% uptime. When they face some trouble.

Last 16 hours > NO DOWNTIME.
View attachment 157121

In overall decent prices, cheap and support is not the fastest in the world, but they help you. So, I recommend AlexHost.
Good service provided.
Do they really ignore dmca ?
 
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