AlexHost | Offshore DMCA Ignored Hosting Moldova | VPS & Dedicated Servers

alexhost1

Junior Member
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Sep 19, 2019
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Website
alexhost.com
Hello @alexhost1,

I am confused regarding your refund policy. I requested a refund as I didn't receive the expected loading times from your shared litespeed hosting.
I requested a refund within the first 30 days of payment, please check the invoice here:

7nCezWV.png


V7X4dEz.png


I requested a refund on the 7th of November, as stated in this ticket:

3Zsfyf3.png


The refund request got denied by your team member 'Dan'.
Please elaborate on this.

Thanks,
Festinger

Hello, Dear Festinger

If you use a lot of plugins is quite normal, that your website shouldn't load fastest.

However, if your website is bigger, you should give a try to Dedicated Server with high cores.

Please reply again in the ticket that you wish to be refunded.

We will refund you.

Thank you
Alexhost
 

SOCOM

Jr. VIP
Jr. VIP
Joined
Jul 21, 2010
Messages
3,315
Reaction score
2,435
Website
bit.ly
I have used Alexhost before. Absolutely awful.

Constant downtime
Can't install Cloudflare SSL
Support couldn't give a shit

Definitely a fuck no
 

Festinger

Jr. VIP
Jr. VIP
Marketplace seller
Joined
Feb 27, 2014
Messages
11,914
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Website
festingervault.com
Hello, Dear Festinger

If you use a lot of plugins is quite normal, that your website shouldn't load fastest.

However, if your website is bigger, you should give a try to Dedicated Server with high cores.

Please reply again in the ticket that you wish to be refunded.

We will refund you.

Thank you
Alexhost

Dear @alexhost1,

I received an email that my hosting has been terminated, please check:

UWRhH97.png


However, my payment status is still showing up as 'paid'. Please refer to the screenshot I sent you earlier.

While my hosting account has been terminated, I got one question remaining.

When can I expect the full refund, as described in your refund policy as quoted before?

Thanks in advance,
Festinger
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
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49
Website
alexhost.com
I have used Alexhost before. Absolutely awful.

Constant downtime
Can't install Cloudflare SSL
Support couldn't give a shit

Definitely a fuck no

Hello, Dear SOCOM

We have many clients happy with us, we always help the client in many ways, even if something is paid, for example
In past months and years we did management in VPS without any cost, and that costs money, if you hire a System Administrator

I'm sure, he willn't work for free. It will have costs for you. Right?
Cloudflare SSL, you have in cPanel free SSL, you want to use other SSL? Is your choice, but don't blame us for your choices.

Our Support is quite fast, I believe. We treat clients with the best quality support as we can.
Of course sometimes we can't help like (coding issues in scripts) etc.

We have stats and our stats doesn't show any downtime.

Thank you
Alexhost

Dear @alexhost1,

I received an email that my hosting has been terminated, please check:

UWRhH97.png


However, my payment status is still showing up as 'paid'. Please refer to the screenshot I sent you earlier.

While my hosting account has been terminated, I got one question remaining.

When can I expect the full refund, as described in your refund policy as quoted before?

Thanks in advance,
Festinger

Hello, Dear Festinger

We already answer that in Skype, there no need to come here saying the same thing.
Refund as been made, our payment gateway will refund you when they process that.

Your account has been terminated because you requested refund.
We do full refund, but that depends of payment gateway.

Why you need hosting, when you ask for refund?

Thank you
Alexhost
 

alexhost1

Junior Member
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Sep 19, 2019
Messages
164
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49
Website
alexhost.com
Qj0RoaB.jpg


Hello,

to celebrate 11.11, we make a special discount for you 11% OFF in ALL LiteSpeed and Dedicated servers

Use the discount code: 11nov
{You need to apply it in cart)


LiteSpeed Hosting *You can use also this discount code

Valid for ALL dedicated servers including Ryzen!

Discount for limited time usage!

Make sure you catch it.
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
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49
Website
alexhost.com
CSklqDX.jpg


Hello,

The black friday as arrived to Alexhost products.

Don't lose time!! We are giving 55% OFF Discount in ALL our VPS!

Check our VPS plans and use the discount code 55% OFF!!

Check our Dedicated Server (only can be applied to Intel Core i9 ddr4 9th and 10th gen)

DISCOUNT CODE 55% OFF: BF21

**The discount Code only works in products / services without any promotion! Otherwise, won't work.
Please, use the discount code in products that aren't in promotion / discount.

Happy Black Friday Week
For limited time usage!!

Alexhost
 

McHenzy

Regular Member
Joined
Aug 13, 2016
Messages
406
Reaction score
92
CSklqDX.jpg


Hello,

The black friday as arrived to Alexhost products.

Don't lose time!! We are giving 55% OFF Discount in ALL our VPS!

Check our VPS plans and use the discount code 55% OFF!!

Check our Dedicated Server (only can be applied to Intel Core i9 ddr4 9th and 10th gen)

DISCOUNT CODE 55% OFF: BF21

**The discount Code only works in products / services without any promotion! Otherwise, won't work.
Please, use the discount code in products that aren't in promotion / discount.

Happy Black Friday Week
For limited time usage!!

Alexhost


Why is your checkout process so messed up. Someone will be in cart to checkout, logged in and is still asking if u're a new client. U select already registered, it will ask to login again and when u click checkout, it brings u back again...been running around this for the past 30 mins, same shit. Can you pls do something about your checkout, is very annoying. Am tired.
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
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49
Website
alexhost.com
Why is your checkout process so messed up. Someone will be in cart to checkout, logged in and is still asking if u're a new client. U select already registered, it will ask to login again and when u click checkout, it brings u back again...been running around this for the past 30 mins, same shit. Can you pls do something about your checkout, is very annoying. Am tired.

Hello, Dear McHenzy

We tried to make the same that you are saying. We didn't found any of these errors.

That might be a problem from your side, please check

If your browser is not rejecting / blocking / clean any Cookies / Cache from your browser
Check if your extensions / plugins aren't blocking any Cache / Cookies from our website.
Did you change anything in your browser? Like settings?

Privacy / extensions / plugins that focus in Privacy always clean or block cookies from your computer.
That can make your lose your data in our website, as consequence being wiped and that can be the reason behind it.

What to do?
Disable ALL plugins / extensions from your browser and try again (even uBlock can make some of that)
Check if you don't have any software like CCleaner auto cleaning your computer, disable it.
In last case, make a reset in your browser to default things.


Thank you
Alexhost
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
Reaction score
49
Website
alexhost.com
CSklqDX.jpg


Hello,

The black friday as arrived to Alexhost products.

Don't lose time!! We are giving 55% OFF Discount in ALL our VPS!

Check our VPS plans and use the discount code 55% OFF!!

Check our Dedicated Server (only can be applied to Intel Core i9 ddr4 9th and 10th gen)

DISCOUNT CODE 55% OFF: BF21

**The discount Code only works in products / services without any promotion! Otherwise, won't work.
Please, use the discount code in products that aren't in promotion / discount.

Happy Black Friday Week
For limited time usage!!

Alexhost
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
Reaction score
49
Website
alexhost.com
CSklqDX.jpg


Hello,

The black friday as arrived to Alexhost products.

Don't lose time!! We are giving 55% OFF Discount in ALL our VPS!

Check our VPS plans and use the discount code 55% OFF!!

Check our Dedicated Server (only can be applied to Intel Core i9 ddr4 9th and 10th gen)

DISCOUNT CODE 55% OFF: BF21

**The discount Code only works in products / services without any promotion! Otherwise, won't work.
Please, use the discount code in products that aren't in promotion / discount.

Happy Black Friday Week
For limited time usage!!

Thank you,
Alexhost
 

The Pink World

Regular Member
Premium Member
Joined
Sep 12, 2021
Messages
266
Reaction score
231
i am Looking for Buy VPS 2 - 4 GB RAM, 2 cores, 40 GB SSD, IPv4 - 10 euro month or 60 euro / year

Any Discount or Premium Member Copy available??
 

zerbuis

Registered Member
Joined
Nov 16, 2021
Messages
53
Reaction score
5
Why is your checkout process so messed up. Someone will be in cart to checkout, logged in and is still asking if u're a new client. U select already registered, it will ask to login again and when u click checkout, it brings u back again...been running around this for the past 30 mins, same shit. Can you pls do something about your checkout, is very annoying. Am tired.

Did you can get a solution ?
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
Reaction score
49
Website
alexhost.com
CSklqDX.jpg


Hello,

The black friday as arrived to Alexhost products.

Don't lose time!! We are giving 55% OFF Discount in ALL our VPS!

DISCOUNT CODE 55% OFF: BF21


Check our VPS plans and use the discount code 55% OFF!!

Check our Dedicated Server (only can be applied to Intel Core i9 ddr4 9th and 10th gen)

**The discount Code only works in products / services without any promotion! Otherwise, won't work.
Please, use the discount code in products that aren't in promotion / discount.

Happy Black Friday Week
For limited time usage!!

Thank you,
Alexhost

i am Looking for Buy VPS 2 - 4 GB RAM, 2 cores, 40 GB SSD, IPv4 - 10 euro month or 60 euro / year

Any Discount or Premium Member Copy available??

Hello, Dear The Pink World
We have 8GB RAM, 4 Cores VPS already in discount for 16€.

Unfortunately we can't give discount above other discount.

You can use the follow discount codes:

hallo21 (works for LiteSpeed Hosting, ALL VPS and some Dedicated Servers) 33% OFF discount!
BF21 (works of ALL VPS and some Dedicated Servers, check here) 55% OFF Discount!!

Thank you
Alexhost

Did you can get a solution ?
Hello, Dear Zerbuis

Please check this guide

The problem comes from your side probably, since if your cookies and cache and stored passwords are wiped out, you are log out from any website.
Keep in mind some extensions / plugins in Browser can do that, and can make you log out from our client area / checkout.

If you disable everything like Software that makes any autoclean in history or browser (generally plugins that promise privacy makes this happen also software)
If you still having this issue, please open a ticket support.

Thank you
Alexhost

Please check Ticket #830071
Hello, Dear ku4mcitp

We will take a look into that.

Update: We rebooted your server and now everything is working.

Thank you
Alexhost

Hello
Is code BF21 a repeat discount?
BF21 is a discount code "of Black friday" you can apply this code in ALL VPS without any promo! Is 55% Discount being applied.

Thank you
Alexhost
 
Last edited:

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
Reaction score
49
Website
alexhost.com
CSklqDX.jpg


Hello,

The black friday as arrived to Alexhost products.

Don't lose time!! We are giving 55% OFF Discount in ALL our VPS!

DISCOUNT CODE 55% OFF: BF21

Check our VPS plans and use the discount code 55% OFF!!

Check our Dedicated Server (only can be applied to Intel Core i9 ddr4 9th and 10th gen)

DISCOUNT CODE 55% OFF: BF21

**The discount Code only works in products / services without any promotion! Otherwise, won't work.
Please, use the discount code in products that aren't in promotion / discount.

Happy Black Friday Week
For limited time usage!!

Alexhost
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
Reaction score
49
Website
alexhost.com
CSklqDX.jpg


Hello,

The black friday as arrived to Alexhost products.

Don't lose time!! We are giving 55% OFF Discount in ALL our VPS!

DISCOUNT CODE 55% OFF: BF21

Check our VPS plans and use the discount code 55% OFF!!

Check our Dedicated Server (only can be applied to Intel Core i9 ddr4 9th and 10th gen)

DISCOUNT CODE 55% OFF: BF21

**The discount Code only works in products / services without any promotion! Otherwise, won't work.
Please, use the discount code in products that aren't in promotion / discount.

Happy Black Friday Week
For limited time usage!!

Alexhost
 

alexhost1

Junior Member
Marketplace seller
Joined
Sep 19, 2019
Messages
164
Reaction score
49
Website
alexhost.com
can i buy cpanel license with your vps?
Hello, Dear Legendsph

Yes you can, just add it when you configure your VPS you can choose control panel.
Also works for dedicated server, we have cPanel available for both | VPS and Dedicated Servers

Thank you
Alexhost
 
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