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Agoda affiliate question !

Discussion in 'Affiliate Programs' started by flyaway2223, Sep 9, 2013.

  1. flyaway2223

    flyaway2223 Newbie

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    Hello, i'm new to the aff world and start with agoda. i've been with them for 4 months and now my commission is over 200$ last month and i'm expecting to be paid this month. But now after they did update the report (in the end of August i think), all of my commission has gone and i can only see the total booking amount & margin for example: 20 bookings - 5 departed - total amount: 300USD - margin: 50USD. But my commission is 0.00 even for the departed booking. Did they ban my account already ? does anyone have the same problem like me ? :Cry:
     
  2. proson

    proson Registered Member

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    Contact them for more information or speak to your affiliate manager.
     
  3. rratovsky

    rratovsky Jr. VIP Jr. VIP Premium Member

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    Hey you have to contact the affiliate manager to understand why, the first thing you should do
    write an email that explain what happen and you will have to get an explanation for this situation.
    please do that and keep us updated. good luck mate :)
     
  4. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP Premium Member

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    Did you do anything funny? Why would you be banned? Maybe the commission report has been migrated to the payment dept, and it's been zeroed out and showing your new balance?
     
  5. flyaway2223

    flyaway2223 Newbie

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    i've sent several emails and also via their contact page but never get any response from them and that's why i'm so worry and create this thread. i've worked with both agoda and bookingdotcom in the same web site of mine. Is it the reason ? And Agoda still sends me email notice when i have new booking.
     
  6. flyaway2223

    flyaway2223 Newbie

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    Sorry about the double post. But how to get my affiliate manager email ? In my account i can see only partnersatagodadotcom email which sends booking notification to me only and no affiliate manager email at all
     
  7. jetset

    jetset Newbie

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    You can view your commission for the month of August on September Payment Report. If your commission is over $200, you're good to go assuming you fill up ALL the needed details, especially your bank details.
     
  8. flyaway2223

    flyaway2223 Newbie

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    i've just received the answer from agoda, there's an issue from their system and they will fix it soon. And i will have to wait till next month to receive my commission but that's fine. Thank you everyone for your support, have a nice day :)
     
    Last edited: Sep 10, 2013