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Account upgraded Payment Done But account still in Regular

Discussion in 'Forum Suggestions & Feedback' started by shauryas, Feb 5, 2020.

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  1. shauryas

    shauryas Jr. VIP Jr. VIP

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    I have Account upgraded Payment Done But account still in Regular.
    I have sent all snapshots of payment for Jr VIP membership up-gradation .but support is not replying or not giving proper reply.

    I also confirm with stripe .They got payment for black hat world .

    So its my request that please resolve the issue.

    I have created support tickets 4 times.

    Thanks
     
  2. Diamond Damien

    Diamond Damien Owner BlackHatWorld Staff Member Jr. VIP Premium Member UnGagged Attendee

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    Please provide a ticket reference for any 1 of the 4 submissions or feel free to pm me the payment reference and I'll look into it for you.
     
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  3. Diamond Damien

    Diamond Damien Owner BlackHatWorld Staff Member Jr. VIP Premium Member UnGagged Attendee

    Joined:
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    Account found and upgraded sorry about the delay.
    Please note - per our conditions listed here https://www.blackhatworld.com/account/upgrades upgrades can take up to 7 days for your payment to be processed, infrequently requiring manual intervention. Raising multiple tickets will only slow the process.
    Thread closed. Member upgraded.
     
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