1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

A Review of Hostwinds & their support staff!

Discussion in 'Web Hosting' started by Andre2812, Dec 8, 2014.

Tags:
  1. Andre2812

    Andre2812 Registered Member

    Joined:
    Apr 8, 2009
    Messages:
    51
    Likes Received:
    11
    Home Page:
    I would like to take the opportunity of thanking the Hostwinds crew for going the extra mile (and more!) with my dedicated server purchase process.

    I have hosting accounts with a number of companies but I have to say that I have never, ever experienced such efficiency, helpfulness and general customer service, despite me making a few mistakes - the staff at Hostwinds were accommodating and highly professional in all their dealings with me. I thank you guys for that and wholeheartedly, unreservedly recommend Hostwinds to anyone who needs hosting, or considering moving their hosting.

    Thanks Hostwinds and staff - you guys really are the best!!!
     
    • Thanks Thanks x 1
  2. ok888

    ok888 Jr. VIP Jr. VIP Premium Member

    Joined:
    Nov 23, 2010
    Messages:
    2,363
    Likes Received:
    649
  3. Conor

    Conor Jr. VIP Jr. VIP

    Joined:
    Nov 7, 2012
    Messages:
    3,373
    Likes Received:
    5,437
    Gender:
    Male
    Location:
    South Africa
    Home Page:
    I'm sure it is. I've also had really good support from Hostwinds in the year I've been using them.
     
  4. maecenas23

    maecenas23 Jr. VIP Jr. VIP Premium Member

    Joined:
    Oct 12, 2010
    Messages:
    1,070
    Likes Received:
    986
    Occupation:
    Full-time worker :D
    Location:
    #RIPCity
    I am working with around 8 different hosting companies and when it comes to customer support, Hostwinds is really good. Had some issues but nothing similar to other big players. I recommend them.


     
  5. sysco32

    sysco32 Jr. VIP Jr. VIP Premium Member

    Joined:
    Feb 5, 2014
    Messages:
    505
    Likes Received:
    199
    Location:
    Skopje/Pecs
    I had Hostwinds VPS,cancelled it,because i didn't need it.Their support is really one of the best!ATM i am with Kvcwebhost as for my main website.They are wonderful also.
    Both companies: the prices are very good.Their hardware is amazing,fast speed and they have the best support so far!
    They didn't forget how to be human with their customers!
    Thank you
     
  6. LostConnection

    LostConnection Senior Member

    Joined:
    Jul 20, 2014
    Messages:
    1,172
    Likes Received:
    1,350
    Location:
    Grinding away in the night
    Grabbed the blackfriday 50% off from a VPS from Hostwinds, and have to admit, with the few questions that I had their support was superb. Haven't had too much use for them though, since their servers are working real good.
     
  7. Andre2812

    Andre2812 Registered Member

    Joined:
    Apr 8, 2009
    Messages:
    51
    Likes Received:
    11
    Home Page:
    I can assure you its legit.

    Word of honour! I really have experienced the best in class of customer service!

    Offtopic - One of the "big players" waited 9 days to respond to a support request of mine, and only when I messaged them on Facebook did I get a reply.....
     
  8. w3bguru

    w3bguru Newbie

    Joined:
    Mar 17, 2011
    Messages:
    31
    Likes Received:
    2
    Yeah hostwind has good service of hosting and vps but if they reduce some price it would be great.
     
  9. black101

    black101 Supreme Member

    Joined:
    Dec 2, 2010
    Messages:
    1,406
    Likes Received:
    1,567
    Location:
    Switzerland
    yea hostwinds customer support is amazing
     
  10. somedevil

    somedevil Jr. VIP Jr. VIP

    Joined:
    Sep 9, 2009
    Messages:
    1,012
    Likes Received:
    493
    Location:
    Dark side of the moon..
    Home Page:
    Hosting a couple of sites with them. Their support is ridiculous. If possible i would host my whole PBN with them.
     
  11. sunbros

    sunbros Regular Member

    Joined:
    Apr 14, 2010
    Messages:
    378
    Likes Received:
    125
    I have been working with them for 2 years and they are the best one.
     
  12. lbazso

    lbazso Regular Member

    Joined:
    Jan 14, 2012
    Messages:
    212
    Likes Received:
    98
    Location:
    Europe
    Hostwinds is pretty good in terms of service and customer support too. Only great experiences with them so far. Recommended!
     
  13. seomusic

    seomusic Regular Member

    Joined:
    May 25, 2010
    Messages:
    376
    Likes Received:
    56
    good for you, you have good experienced with them but not me .. they take down my site without any warning.. they just suspended it. that is why if i were you stay away from that stupid hosting
     
  14. krishnap

    krishnap Junior Member

    Joined:
    May 13, 2013
    Messages:
    163
    Likes Received:
    158
    I have hosted with hostwinds in past, Great customer support.
    I have to shift my hosting because they used to get lot of DDOS attacks.
     
  15. abby01

    abby01 Junior Member

    Joined:
    Jan 9, 2010
    Messages:
    124
    Likes Received:
    32
    Occupation:
    writer
    I have been with them from the start but I oft fed up with it always downtime. At first it was really good, the customer support is at its best but now it sucks so I wouldn't highly recommend it. We are with wiredtree now and Eurovps.
     
    • Thanks Thanks x 1
  16. techblog

    techblog Jr. VIP Jr. VIP

    Joined:
    Feb 12, 2013
    Messages:
    1,222
    Likes Received:
    383
    Occupation:
    Freelancer
    Location:
    Email Server
    yeah pathetic host!

    i am amazed to so so many positive reviews... but yeah their support does suck!

    even though peter promised to lok into my issue he failed to provide any support even after promised, he might have had tweaked stuff but none worked for me.

    rest assured will replace this with digitalocean... i am sure their service will start getting more crappy.
     
    • Thanks Thanks x 1