Use code "25OFFBHW" for a 25% discount. That means you can get 1st plan for just $6.75/year.
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Permanently Closed Marketplace Sales Thread
- Thread starter Nunit
- Start date
- Status
Use code "25OFFBHW" for a 25% discount. That means you can get 1st plan for just $6.75/year.
Henrikdavid
BANNED
- Apr 15, 2023
- 17
- 2
I’m interested.
Use code "25OFFBHW" for a 25% discount. That means you can get 1st plan for just $6.75/year.
We don't offer review copies. Thank you for your interest though
Alivia Garrison
Newbie
- Feb 24, 2025
- 18
- 8
Review copy
Nikolozgeo
BANNED
- May 13, 2025
- 82
- 23
I am Interested
Clicks Digital
Previously banned member
- Feb 19, 2023
- 104
- 23
Is email sending restricted by hourly or daily limits?
powlow29
Supreme Member
- Nov 18, 2009
- 1,352
- 1,223
Hello, my website is showing a 403 forbidden and I can't connect to directadmin. It says that my account is disabled.. I made a ticket #SWJ807209 with high priority one hour ago and I received zero answer.
Please resolve this fast.
This is not normal.
Please resolve this fast.
This is not normal.
SOJTheFirst
Newbie
- Jun 26, 2024
- 6
- 0
They have increased the pricing of the web hosting to 34.99$ per year. It's now one of the most expensive hosting services
powlow29
Supreme Member
- Nov 18, 2009
- 1,352
- 1,223
SOJTheFirst
Newbie
- Jun 26, 2024
- 6
- 0
Comfirm on the site yourself. https://cenchu.net/web-hosting/cheap-web-hosting/
It's clearly written $0.75 per month. But once you try proceeding, it will redirect to something called "Bronze Web Hosting" or silver or gold, depending on your selection.
What alternative do you recommend asides this and hostkoala?
Edit: it's actually $34.99 per month, not year
Attachments
powlow29
Supreme Member
- Nov 18, 2009
- 1,352
- 1,223
I want to hear it from the OP.
Maybe a mistake on their end.
If not, it's false advertisement.
SOJTheFirst
Newbie
- Jun 26, 2024
- 6
- 0
Here's their support team:
It's now billed at $9.99 a month if you pay 3 years in advance.
But if you pay month to month, it's billed 34.99$ per month
Attachments
powlow29
Supreme Member
- Nov 18, 2009
- 1,352
- 1,223
- Dec 16, 2020
- 13,210
- 6,766
Report: #203303
Update: The sales thread is reopened with no change in the service or the pricing.
Ticket: #717011
Last edited:
Apologies for the confusions caused by us. I know it has been more than a couple of months already, and some of you contacted us directly and we explained it over there, but as BST was closed due to a mismatch, we were not able to provide an explanation on why we were doing it back then. Now that BST is back, I am writing to let you all know about what happened.
Back in June 2025, we had a burnout incident internally. We had 4 team members supporting customers, out of which 2 resigned citing night-shift. If you were hosted with us back then, you would remember that support response times were 18-26 hours+. And this was the cause of it. I had the impression that I had to pay 2x salary for our engineers to retain them in the night shift. Moreover, the DA platform is a hot mess as it was based on a legacy licence. There were compatibility issues with CloudLinux and core components of DA, leading to confusions and increased tickets when staff were not there to attend to. That's reason one.
The second reason was that we had some dispute with our colo partner who increased our bills multifold over midnight. We were not sure whether we could eat those costs.
Based on the two issues, I decided it is probably better to switch to cPanel to play it safe. cPanel on our pricing wouldn't be feasible. In order to not onboard new users, I decided to put up a pricing that was nearly 10x of what we were offering earlier - hoping no one would sign up and add to the support load while we figure this out. Obviously, that's a questionable strategy there.
I made it clear to a couple of people who contacted me personally. But still, I owe the community a clarification.
What has changed now?
1. I took my time to build a basic AI agent that can take care of the majority of support requests. Calling it an AI agent would be an overkill, but more like a RAG agent. On trial runs, it has helped us reduce over 63% to 75% of tickets in a given day, giving more head space for our team. I plan to enhance it in the coming days to cover 90%+ requests automatically with MCP servers connected to our nodes.
2. We reached a mutually workable contract with our colo provider, solving any misunderstanding we both may have had.
Now that these issues are sorted out, we have resumed offering services at BHW's favourite prices of $9 per year, $18 per year and $24 per year.
Going forward, we are planning to move away from DirectAdmin (the hot mess) to Webuzo, which is promising based on our pilot run, which consisted of a couple of hundred accounts. But we're taking out time in that, and we will ensure that everything happens smoothly.
I can really understand that I could have done this in a different way, more smoothly. And I agree, the way I handled the whole thing was unprofessional and unprecedented and must have worried a lot of you. And I am really sorry. It was more of a learning experience for me too, handling the burnout of the team, company, but hereafter, I will prioritise communicating early, clearly and obviously, make things simple.
Things would go great from this point onwards, and pricing would stay on cryogenic sleep until a decade at least, I aim for that.
Hope the community would be able to forgive me for arbitrary actions.
If you have any questions, please do not hesitate to ask. I am here to answer and help
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