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2checkout Account Closed -- What to Do?

Discussion in 'BlackHat Lounge' started by agag2, Dec 11, 2012.

  1. agag2

    agag2 Supreme Member

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    Hello

    just got this email from 2co


    Dear ____


    The following notes have been added to your account.
    Please review this information and take corrective action, if needed by: as soon as possible.


    Details: Thank you for choosing 2Checkout as your online payment processor. During a recent review of your account, we noticed that your account no longer meets the current compliance standards of our upstream providers. These restrictions are based on industry wide statistics for your business category. The compliance standards of our upstream providers have recently changed since you were originally approved for sales.


    Unfortunately, 2Checkout can no longer process payments for: _____


    The account has been closed. We are truly sorry for any inconvenience.


    Please note that any balance owed to you by 2Checkout, will be held for approximately 90 days to cover potential refund or chargeback activity.


    Again, we apologize for any inconvenience this may cause you. We wish you and your business great success in the future, and we thank you for allowing 2Checkout to serve you.


    Thank you,
    ----------------


    Any way to get money before 90 days?

    Also seems like I won't be able to accept PayPal anymore.. Not too many processors accept PayPal..
     
  2. XrumerGeek

    XrumerGeek Registered Member

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    Sorry to hear about that- just out of interest (if you don't mind disclosing)- what niche were you dealing in?

    With regards to getting the money faster than the 90 day period- it might be worth phoning them if you have a particularly low refund/chargeback history. I had a Paypal account closed in the past and they wanted to hold my entire balance for a period of 180 days, but reasoned with me and released 75% of the outstanding balance immediately when I highlighted my transaction history.

    While not the same company, I think if you prove you've only had to refund $100 in the last 12 months (as an example) and the outstanding balance owed to you is $500 then the hold on the entire balance is a little excessive.

    Definitely opt for calling over emailing though to avoid the standard template response.
     
    Last edited: Dec 11, 2012
  3. Scripteen

    Scripteen Elite Member

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    I can just tell you that you are sure to get your funds after 90 days.
     
  4. pathart

    pathart Senior Member

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    I got the same message, im going to wait until I think all orders have been received by the buyers then call them, did you have any luck?
     
  5. blackpayman733

    blackpayman733 Jr. VIP Jr. VIP Premium Member

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  6. imperial444

    imperial444 Elite Member

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    What did you do? Try to call them, they have a great support and will navigate you all over the issues