Maybe you can try something.... a crowd-sourced documentation by existing customers.
If you can find a a way to set up a page/website with existing questions or just a skeleton of documentation, then you could send an email to existing customers to ask them to answer those/write some how-tos...
You don't need to scrape users before you follow them. You have many ways to follow but most of the time I decide to scrape users with an external script before feeding them to twitterdub because I do lot of processing/cleaning etc... But you don't need. You can instruct in twitterdub to follow...
The best twitterbot I used.
First Martin is an awesome developer! I used tumblingjazz before turning to twitter automation with twitterdub and made a lot of money. I really owe him a beer.
He is very responsive and always fix issues when twitter makes updates or when you have feature requests...
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