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I don't know what to do anymore. Cpanel is down, support is not effective. Even if I want to migrate to a better service, I could only wait until it is back up to retrieve my important files. Did not foresee this so it's definitely on my account for not backing up my files regularly.

Don't worry, it's a week for me hahahaha ;w; I wish they would at least inform us about the downtime...

I'd been a very happy customer with Servinio for almost a year now. But after the migration, not so much. They used to respond to my tickets within an hour, but I've been waiting for a week now for a response to access my cpanel. It looks like one of the servers is down, according to their live...