Lastly, please note that while I understand you're frustrated with the experience, you can be sure that it is not a commonality. We do send surveys out to ten percent of random paying users a month and tabulate the data at the Arvixe website under About Us and Customer Satisfaction Survey for...
Hello,
I'm contacting you on behalf of Arvixe. I'm sorry for the issues that you've had. Depending on connection speeds and the time you tried to do a live chat, the delays may be longer. However, do note that we also do offer 24/7 US based phone support as well for urgent issues.
If you could...
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